1804070 - The "Colorway Reminder" CFR message is triggered even if less than 14 days have passed since the "CFR_FIREFOX_VIEW" message was displayed but only if the "Try it" button from the "CFR_FIREFOX_VIEW" message was clicked

Status: RESOLVED WONTFIX

(Firefox :: Messaging System, defect)

Description

[Marius Coman [:mcoman], Ecosystem QA]

Attachment: rec of the issue.gif

[Notes]:*

• This issue is reproducible only if the "Try it" button from the "CFR_FIREFOX_VIEW" message was clicked.
• If the "CFR_FIREFOX_VIEW" message was dismissed by clicking the "Not now" button or by pressing the "Esc" key, the "Colorway Reminder" CFR message is triggered only if 14 days have passed since the "CFR_FIREFOX_VIEW" message was displayed.

[Affected versions]:

• Firefox Beta 108.0b9 - Build ID: 20221201192006

[Affected Platforms]:

• Windows 10 x64
• macOS 12.6
• ubuntu 20.04 x64

[Prerequisites]:

• Have a new Firefox profile with the "nimbus.debug" pref set to "true" in the "about:config" page.

[Steps to reproduce]:

1. Open the browser with the profile from the prerequisites.
2. Navigate to "about:studies?optin_slug=colorways-expiring-fx108&optin_branch=treatment-a&optin_collection=nimbus-preview".
3. Change the system date to 2 days in the future.
4. Open and close 3 tabs.
5. Click the "Try it" button from the "CFR_FIREFOX_VIEW" message.
6. Change the system time to 19th or 20th December 2022.
7. Navigate to a website (e.g. cats.com).
8. Observe the behavior.

[Expected result]:

• The "Colorway Reminder" CFR message is NOT triggered considering that less than 14 days have passed since the "CFR_FIREFOX_VIEW" message was displayed.

[Actual result]:

• The "Colorway Reminder" CFR message is triggered.

[Additional Notes]:

• According to the documentation the "Colorway Reminder" CFR message should be triggered only if 2 weeks have passed since the "CFR_FIREFOX_VIEW" message was displayed.
• Attached a screen recording of the issue.

Comment 1

[Punam Dahiya [:pdahiya]]

NI @mviar to update bug with the decision and if fix is blocker for experiment thanks

Comment 2

[Meg Viar]

We already have date specific targeting on the experiment treatment branches and this issue will likely only affect a small percentage of users who may see the messages closer than 2 weeks apart. After consulting product, we've decided this is acceptable and will move forward with the experiment with this issue unresolved.