1806335 - Crash in [@ widevinecdm.dll | RtlFreeHeap]

Status: RESOLVED WORKSFORME

(Core :: Audio/Video, defect)

Description

[Sebastian Hengst [:aryx] (needinfo me if it's about an intermittent or backout)]

24 crashes from 5+ devices which run Windows 10 or 11. Oldest affected Nightly build ID is 20221122094606.

Crash report: https://crash-stats.mozilla.org/report/index/eec164ee-b2d6-4d6f-a322-a50ae0221211

Reason: EXCEPTION_BREAKPOINT

Top 4 frames of crashing thread:

0  widevinecdm.dll  widevinecdm.dll@0x469ad7  
1  widevinecdm.dll  widevinecdm.dll@0x1957a7  
2  widevinecdm.dll  widevinecdm.dll@0x195779  
3  ntdll.dll  RtlFreeHeap  

Comment 1

[BugBot [:suhaib / :marco/ :calixte]]

Since the crash volume is low (less than 15 per week), the severity is downgraded to S3. Feel free to change it back if you think the bug is still critical.

For more information, please visit auto_nag documentation.

Comment 2

[BugBot [:suhaib / :marco/ :calixte]]

The bug is linked to a topcrash signature, which matches the following criterion:

• Top 10 desktop browser crashes on nightly

:jimm, could you consider increasing the severity of this top-crash bug?

For more information, please visit BugBot documentation.

Comment 3

[BugBot [:suhaib / :marco/ :calixte]]

Based on the topcrash criteria, the crash signature linked to this bug is not a topcrash signature anymore.

For more information, please visit BugBot documentation.

Comment 4

[BugBot [:suhaib / :marco/ :calixte]]

Closing because no crashes reported for 12 weeks.