Closed Bug 1806977 Opened 3 years ago Closed 3 years ago

"Please check that you have access to the file" error when sending mail with an attachment (attachment has been added by dragging an existing attachment from another message)

Categories

(MailNews Core :: Composition, defect)

Thunderbird 102
defect

Tracking

(Not tracked)

RESOLVED WORKSFORME

People

(Reporter: psychonaut, Unassigned)

References

Details

If I try to send a message to which an attachment has been added by dragging an existing attachment from another message, I sometimes get an error dialog with the text "Sending of the message failed. There was an error attaching <FILENAME>. Please check that you have access to the file."

The problem is not consistently reproducible. So far, every time it has occurred has been when attaching a PDF file from a message in one account to a message being composed with another account. However, I'm not sure if this is a necessary condition, and it certainly isn't a sufficient condition, since sometimes such messages do send correctly.

Reproducibility: Sometimes

Steps to reproduce:

  1. Ensure Thunderbird is set up with two different e-mail accounts A and B.
  2. While in account A, start composing a new message.
  3. In the From field, use the drop-down box to select account B.
  4. Open a message with a PDF attachment in account A, and drag the PDF attachment to the compose window.
  5. Try to send the message.

(I actually don't recall the order of steps 3 and 4. Perhaps they must be reversed.)

Observed behaviour:

  1. I get an error dialog with the text, "Sending of the message failed. There was an error attaching <FILENAME>. Please check that you have access to the file." and the message does not get sent.

Expected behaviour:

  1. The message, including the attachment, should get sent.

Are you using 102.6.x? Or beta?

Flags: needinfo?(psychonaut)

I'm using 102.6.0. Sorry; I must have selected the wrong version when entering the bug.

Flags: needinfo?(psychonaut)
Version: Thunderbird 106 → Thunderbird 102

Dossy, can you reproduce?

Flags: needinfo?(contact)

Err, Danny :)

Summary: "Please check that you have access to the file" error when sending mail with an attachment → "Please check that you have access to the file" error when sending mail with an attachment (ttachment has been added by dragging an existing attachment from another message)
Summary: "Please check that you have access to the file" error when sending mail with an attachment (ttachment has been added by dragging an existing attachment from another message) → "Please check that you have access to the file" error when sending mail with an attachment (attachment has been added by dragging an existing attachment from another message)

I can't reproduce it on 110 under Linux.

Flags: needinfo?(contact)

I've experienced the bug now when drag-attaching an attachment from another message in the same account. So contrary to my suspicions, it seems that dragging across accounts has nothing to do with the bug.

Seemingly no longer reproducible with Thunderbrid 115.2.0.

Status: UNCONFIRMED → RESOLVED
Closed: 3 years ago
Resolution: --- → WORKSFORME
See Also: → 1827462
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