Stalls for 5 minutes at `Sending Message` progress pop-up, then"...(SMTP) error. The server responded: Timeout waiting for client input [...PROD.OUTLOOK.COM]"
Categories
(MailNews Core :: Networking: SMTP, defect)
Tracking
(Not tracked)
People
(Reporter: nigeltopham, Unassigned)
Details
(Whiteboard: [antivirus: Avast])
Attachments
(2 files)
Untitled picture.png
Steps to reproduce:
Try to send an email.
Actual results:
Frequently (perhaps about 10% of time), when sending a message the process stops with the Sending Message pop-up displayed. The pop-up says Sending Message ... and the blue progress bar goes the full width of the pop-up box, but no percentage complete is displayed. If I click on cancel and then send the message again the message is sent immediately with no problem.
Expected results:
Email should have been sent on the first attempt.
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Reporter | |
Comment 1•3 years ago
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Reporter | |
Comment 2•3 years ago
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An update on this issue. I have found that if I wait long enough (about 5 minutes) the pop-up changes to a new pop-up with a Send Error Message. See the second attached file. I am using Windows 10 and the email service is hotmail.com.
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Updated•3 years ago
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Reporter | |
Comment 3•3 years ago
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The frequency of this error has increased. It now happens on about half the emails that I send.
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Reporter | |
Comment 4•3 years ago
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I have now changed my antivirus from Avast to Bitdefender and this error no longer occurs.
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Comment 5•3 years ago
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nigel, Thanks for the update.
Description
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