180934 - Shockwave plugin crashes and closes browser windows [@ PluginPing.dll]

Status: VERIFIED FIXED

(Plugins Graveyard :: Shockwave (Adobe), defect)

Description

[K]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.3a) Gecko/20021118
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.3a) Gecko/20021118

Shockwave presentation at http://surface.yugop.com. Need Flash & Shockwave.
Click number 31, 3rd button from the right, titled Clocksphere. Once I click on
it, the browser crashes, XP message about 'send error' pops up, and every
Mozilla window is closed. There are other Shockwave presentations, but I
happened to land on number 31.

Reproducible: Always

Steps to Reproduce:
1. Go to http://surface.yugop.com
2. Bottom menu, click 3rd button from the left, #31: Clocksphere
3. Browser crashes

Actual Results:  
Browser crashed and windows closed

Expected Results:  
Play the Shockwave presentation

Comment 1

[K]

Using Mozilla 1.3a

Comment 2

[Matthias Versen [:Matti]]

Do you have a Talkback ID from that crash ?

Comment 3

[Olivier Cahagne]

Do you still crash when upgrading to Flash 6 ?

Comment 4

[Karl Palsson]

I have
Shockwave Flash

    File name: npswf32.dll
    Shockwave Flash 5.0 r41

and 
Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.3a) Gecko/20021118
And it crashes for me as soon as it tries to load surface.yugop.com before even
getting a choice to click on the specified button.  I have a talkback saved, but
it hasn't sent yet for some reason, seems to be having problem talking to the
talk back server, I can tell you the TID when it submits finally.

I've not tried upgrading to flash 6, but I still wouldn't be expecting it to
crash.  www.nidecker.com also crashes for me immediately.

Comment 5

[Matthias Versen [:Matti]]

Karl Palsson: you are seeing a different crash. This bug is different becuase
the reporter crashes only if he clicks a link inside the flash plugin.

You see bug 179822 (flash 4/5 problem but flash6 works))

Comment 6

[Karl Palsson]

Never mind then :)  Thanks for the prompt reply.  I just installed flash 6
though anyway, and the reporters original problem works for me now. My old
problem is well and truly gone.

Cheers,
Karl P

Comment 7

[Pascal Chevrel:pascalc (PTO until April 26)]

Confirmed with build 2002111908
I also noticed a similar bug when you try to open a swf file attached in a mail
message.

Is it because of the checkin of  bug 110729 ?

Comment 8

[Matthias Versen [:Matti]]

[e-mail]: 
What do you see ?
WHich flash version do you use ?
Do you get a crash if you open the URL or if you click on the link inside the
flash ?
Do you have a talkback ID ?

Comment 9

[K]

what do I do to enable Talkbalk in Moz 1.3a? Or is it already enabled?

Comment 10

[Matthias Versen [:Matti]]

Do you have :
Mozilla/components/talkback.exe ?

Comment 11

[rubydoo123]

tested this and certainly did crash.
winXP
2002111808 build (trunk)
Shockwave Flash
    File name: npswf32.dll
    Shockwave Flash 6.0 r47
Shockwave for Director
    File name: np32dsw.dll
    Macromedia Shockwave for Director Netscape plug-in, version 8.5

Talkback ID: 14139297

Comment 12

[rubydoo123]

Attachment: talkback report

Talkback report

Comment 13

[Matthias Versen [:Matti]]

Beppe: Could this be the same crash as the flash4/5 one ?
In this case the shockwave director plugin crashes (and not flash6).
The stacks looks near identical. (what is : PluginPing.dll ?)

Comment 14

[rubydoo123]

it's a macromedia file, adding emillard for help on this on. Can you point me to
the correct person?

Comment 15

[rubydoo123]

oh yeah, they are pretty much the same stack aren't they -- hmm adding Peter for
confirmation on this

Comment 16

[serge (gone)]

I'm pretty sure the cause of this is the same as for bug 179822,
turning on MOZ_UNICODE (bug 104934) causes the crash old macromedia's WinProc.
I would not mark it as a dup of 179822, because that bug is about crash in old
flash5, and there's workaround - upgrade to flash 6.
This bug is about to crash in
%windir%\system32\Macromrded\Shockware 8\PluginPing.dll, which is part of
Macromedia Shockwave for Director Netscape plug-in, version 8.5, I'm not aware
if there is new version of Shockwave for Director available.

Comment 17

[rubydoo123]

yes, I added emillard to get exposure from macromedia side

Comment 18

[Roy Yokoyama]

Beppe: I suspect it's the same crash as the flash4/5 one.
       Can you try to upgrade to flash 6; but leave the shockware as is?

Comment 19

[av (gone)]

Roy, what Serge is saying is that Flash and Shockwave are two different plugins.
This bug is about Shockwave. Both are made by the same company and very likely
share some code, so the cause for the crash can be similar, but they are still
different plugins. If we find a solution for one, it will likely solve another.

Comment 20

[K]

well at least its working on Moz 1.1

btw, how did Moz jump from 1.2b to 1.3a? whatever happened to full 1.2?

Comment 21

[rubydoo123]

Roy: I do have Flash 6 installed. As Andrei, Serge and I explained - Shockwave
is an independent plug-in from Macromedia, but we suspect they used the same
core code.

Comment 22

[rubydoo123]

reassigning

Comment 23

[rubydoo123]

really reassigning

Comment 24

[Roy Yokoyama]

taking; but I need help from macromedia. See bug 179822

Comment 25

[Matthias Versen [:Matti]]

*** Bug 182201 has been marked as a duplicate of this bug. ***

Comment 26

[Roy Yokoyama]

Build with the latest patch in 179822 doesn't crash from visiting 
http://surface.yugop.com/
I think this will get fixed once we check in the fix for 179822.

Comment 27

[Roy Yokoyama]

fix for 179822 is checked into the trunk.
Please verify this bug. Thanks

Comment 28

[shrirang khanzode]

this crash is indeed fixed. I do not crash on 1204 trunk build on Xp. Reporter,
pls double check, Thanks !!