Request help with SSO problem on internal webserver
Categories
(Core :: Networking, defect)
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(Reporter: s.osdoba, Unassigned)
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951.38 KB,
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User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:102.0) Gecko/20100101 Firefox/102.0
Steps to reproduce:
we use Firefox ESR 102.6 and we have a problem with SSO (SPNEGO) on one of our internal webserver
sometimes (or for some users) SSO works, others are getting login screen
Actual results:
login screen is presented
Expected results:
SSO should work and login should be done automatically
Serveradmins (of this web server) are not able to help so i need to get your help
SPNEGO is configured via GPO and GPO works so i see this config in about:config, all devices get the same GPOs
SSO works with Edge on all devices and all users, only with firefox its quite different
i added two logs of http logging, one successful and one not
any help welcome and i would like to have a clue how i could debug it myself
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Comment 2•2 years ago
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The Bugbug bot thinks this bug should belong to the 'Core::Networking' component, and is moving the bug to that component. Please correct in case you think the bot is wrong.
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Comment 3•2 years ago
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Did this work with the previous ESR?
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Comment 4•2 years ago
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We have a similar bug in private mode that has some ideas on how to debug/do some logging:
(In reply to Mike Kaply [:mkaply] from comment #3)
Did this work with the previous ESR?
the web server admins tested it with firefox and it wasnt working but they did not informed us about SSO needs for this system and so we did not added SPNEGO. We added it in december so latest ESR was already in use.
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Comment 6•2 years ago
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Is there any way to test it with the previous ESR?
We're trying to figure out if this bug caused anything:
(In reply to Mike Kaply [:mkaply] from comment #4)
We have a similar bug in private mode that has some ideas on how to debug/do some logging:
disabled cache doesnt make any difference
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Comment 8•2 years ago
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There's some logging info there as well you can turn on and attach here.
(In reply to Mike Kaply [:mkaply] from comment #6)
Is there any way to test it with the previous ESR?
We're trying to figure out if this bug caused anything:
no problem at all but will do it tomorrow, i will report
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Reporter | |
Comment 10•2 years ago
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(In reply to Mike Kaply [:mkaply] from comment #8)
There's some logging info there as well you can turn on and attach here.
you mean the http logging? i added the logs already to this topic
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Reporter | |
Comment 11•2 years ago
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i tested with the old esr 91.13.0 and it worked. installed the esr102.3.0 again and it worked (same user profile), updated to 102.7.0 also working - no problems at all
checked two other systems, i checked them yesterday and SSO was not working, today (and after update to esr102.7.0 which came yesterday/today idk) SSO is working, its quite strange - maybe someone on server side did something without notice or god took pity on me
so I am sorry but for now i cant reproduce any more
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Comment 12•2 years ago
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(In reply to s.osdoba from comment #11)
i tested with the old esr 91.13.0 and it worked. installed the esr102.3.0 again and it worked (same user profile), updated to 102.7.0 also working - no problems at all
checked two other systems, i checked them yesterday and SSO was not working, today (and after update to esr102.7.0 which came yesterday/today idk) SSO is working, its quite strange - maybe someone on server side did something without notice or god took pity on me
so I am sorry but for now i cant reproduce any more
Thanks for reporting this.
I'll close this for now, feel free to reopen if this happens again.
Description
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