User-Agent: Mozilla/5.0 (X11; U; Linux i586; en-US; rv:1.2b) Gecko/20021016 Build Identifier: Mozilla/5.0 (X11; U; Linux i586; en-US; rv:1.2b) Gecko/20021016 The completely lock out anyone using any other browser than IE from their "Online Progress". Possibly they don't even know anything else exists. Reproducible: Always Steps to Reproduce: 1. Visit www.55live.com 2. Follow link "Online Progress" Actual Results: A page appears saying "The web browser you are using is not supported by this system. The system requirements are as follows: Microsoft Internet Explorer 5.5 or greater [...] Click the button below to [..] download the latest version of Internet Explorer". (Thankfully, no such button appears...;-) Expected Results: A form should have been shown. After entering your reference number, the progress of the house buying processes you instructed should have been shown. This actually used to work with Mozilla. I have informed them today that they are in breach of contract by locking me out since there is no technical excuse to suddenly demand I use a particular manufacturer's product in order to get the agreed service. No answer as yet. Could someone with more technical insight follow this up please?
Verified in 2002111108 PC/Win98, marking New. This JS is looking for IE and rerouting any non-IE browser: http://18.104.22.168/onlineprogress/mocha/browserhawk.js Why they feel the need to exclude non-IE is not clear. The login page that comes up next in IE does not appear to be doing anything IE-specific. The button to download IE does not appear because the IMG SRC path is broken. It points to http://www.55live.com/images/img_msie.jpg currently.
Status: UNCONFIRMED → NEW
Ever confirmed: true
OS: Linux → All
Priority: -- → P3
Summary: www.55live.com: "browser not supported" (and IE download button invisible) → 55live.com - "browser not supported" (and IE download button invisible)
move tristans bugs to other
Assignee: nitot → other
Component: Europe: West → Other
QA Contact: brantgurganus2001 → other
INCOMPLETE due to lack of activity since the end of 2009. If someone is willing to investigate the issues raised in this bug to determine whether they still exist, *and* work with the site in question to fix any existing issues, please feel free to re-open and assign to yourself. Sorry for the bugspam; filter on "NO MORE PRE-2010 TE BUGS" to remove.
Status: NEW → RESOLVED
Last Resolved: 8 years ago
Resolution: --- → INCOMPLETE
Product: Tech Evangelism → Tech Evangelism Graveyard
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