cant open incognito mode using the left ctrl button
Categories
(Firefox :: Keyboard Navigation, defect)
Tracking
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People
(Reporter: andrephelipesant, Unassigned)
Details
User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:109.0) Gecko/20100101 Firefox/109.0
Steps to reproduce:
use the ctrl(left)+shift+p shortcut
Actual results:
nothing
Expected results:
opened incognito mode
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Comment 1•3 years ago
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I am not sure what has happened here as it still works for me in the latest version of nightly but the most likely cause of this problem is that you have by accident disabled this shortcut, or it has become disabled by a certain update. This problem may have fixed itself since you reported it, so I recommend that you try again.
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Reporter | |
Comment 2•3 years ago
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I haven't disabled the shortcut because if i press the shortcut using the right ctrl key it works.
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Reporter | |
Comment 3•3 years ago
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(In reply to Henry Green [:harperG] from comment #1)
I am not sure what has happened here as it still works for me in the latest version of nightly but the most likely cause of this problem is that you have by accident disabled this shortcut, or it has become disabled by a certain update. This problem may have fixed itself since you reported it, so I recommend that you try again.
I haven't disabled the shortcut because if i press the shortcut using the right ctrl key it works.
Hy, thank you for the bug report!
Unfortunately I could not reproduce your issue. Would you be so kind as to answer a few questions so we can investigate this further?
- Does this issue happen with a new profile? Here is a link on how to create one: https://support.mozilla.org/en-US/kb/profile-manager-create-remove-switch-firefox-profiles
- Does this issue happen with latest nightly? Here is a link from where you can download it: https://www.mozilla.org/en-US/firefox/channel/desktop/
- Does this issue happen when Firefox is in Troubleshoot Mode? Here's a link on how to enable it: https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode#w_how-to-start-firefox-in-troubleshoot-mode
Thank you.
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Comment 5•3 years ago
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(In reply to Ardelean Oana from comment #4)
- Does this issue happen with a new profile? Here is a link on how to create one: https://support.mozilla.org/en-US/kb/profile-manager-create-remove-switch-firefox-profiles
Yes.
- Does this issue happen with latest nightly? Here is a link from where you can download it: https://www.mozilla.org/en-US/firefox/channel/desktop/
Yes. Even installing the latest nightly it doesn't work
- Does this issue happen when Firefox is in Troubleshoot Mode? Here's a link on how to enable it: https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode#w_how-to-start-firefox-in-troubleshoot-mode
Yes. Even in troubleshoot mode i can't make it to work
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Comment 6•3 years ago
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I kinda found a solution for my problem.
If i use the the ctrl(left)+shit(left)+p it does't work but if i use the following shortcuts it works:
- ctrl(left)+shift(right)+p
- ctrl(right)+shift(left)+p
- ctrl(left)+shift(left)+p
i don't know if its suppost to be like that but its the solution i found
Description
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