Open Bug 1812266 Opened 3 years ago Updated 1 year ago

Should use the containing account's default identity (not TB's default `From` address) when clicking on an in-message `Reply to group` link from groups.io

Categories

(Thunderbird :: Message Reader UI, enhancement)

Thunderbird 102
enhancement

Tracking

(Not tracked)

REOPENED

People

(Reporter: bobfburns, Unassigned)

Details

(Keywords: testcase-wanted)

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:109.0) Gecko/20100101 Firefox/109.0

Steps to reproduce:

Replied to a Groups.io email using the Reply to Group control at the bottom of each email

Actual results:

Thunderbird always uses the address of the first of my five email accounts

Expected results:

It should have used the account email address that received the Groups.io email which is third in the list of five. Operation is correct when using the Reply or Forward controls in Thunderbird's own menu system.
Thunderbird v102.6.1 64 bit, Browser Firefox v109.0 64 bit, O/S Windows 10 64 bit fully up to date. Antivirus: Zone Alarm PRO Antivirus and Firewall

(In reply to bobfburns from comment #0)

Replied to a Groups.io email using the Reply to Group control at the bottom of each email
-> Thunderbird always uses the address of the first of my five email accounts
Expected results:
It should have used the account email address that received the Groups.io email which is third in the list of five. Operation is correct when using the Reply or Forward controls in Thunderbird's own menu system.

This answers your problem: That link isn't controlled by Thunderbird, probably a mailto: link, for which TB then uses its app-wide default identity per current design. I'm not sure if we could change that and make TB smarter to use the default identity of the account which holds the message in which a mailto: link is clicked. In any case, it's not a bug, but an RFE at best.

Can you attach a sample.eml (remove private data from source) so that we can inspect the HTML source of the in-message button?
Attach New File button above comment 0

Type: defect → enhancement
Component: Untriaged → Message Reader UI
Flags: needinfo?(bobfburns)
Summary: Thunderbird uses the wrong 'From' address → Should use the containing account's default identity (not TB's default `From` address) when clicking on an in-message `Reply to group` link from groups.io

Bob, this still needs your test case.

Status: UNCONFIRMED → RESOLVED
Closed: 1 year ago
Flags: needinfo?(bobfburns)
Keywords: testcase-wanted
Resolution: --- → INCOMPLETE

Hi Wayne
Apologies for the delay. The issue still happens occasionally, even when I left click on the required account. A new email or reply to an incoming email still uses the email address of the first (topmost) account in my list. Nothing else appears to be incorrect.
Regards
Bob

Status: RESOLVED → REOPENED
Ever confirmed: true
Resolution: INCOMPLETE → ---
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