181306 - ClearQuest (Rational) has a specific setup for table layout on Netscape 6 browsers

Status: RESOLVED INVALID

(Core :: Layout: Tables, defect)

Description

[Sterling Ferguson II]

User-Agent:       Mozilla/5.0 (X11; U; SunOS sun4u; en-US; rv:1.0.1) Gecko/20020920 Netscape/7.0
Build Identifier: Mozilla/5.0 (X11; U; SunOS sun4u; en-US; rv:1.0.1) Gecko/20020920 Netscape/7.0 AND 20020827 rv 1.1

At the above web site, choose sample hooks database. Then All Hooks. Then choose
the 1st defect, then Hook Information. There seems to be an error with the way
that Mozilla is displaying the asp pages for this website. The information
should be in a tabular format not the way Mozilla displays this.

Reproducible: Always

Steps to Reproduce:
At the above web site, choose sample hooks database. Then All Hooks. Then choose
the 1st defect, then Hook Information. 


Actual Results:  
Mozilla displays:

Field Value
Field Value
etc...

Now do this with I.E. and Netscape 4.x, it displays:
Field Value    Field Value   Field Value
Field Value    Field Value ....etc.

Expected Results:  
Format the defect information like that of a table, how Netscape 4.x and I.E.
display the information.

Rational ClearQuest web server runs on IIS only and uses asp pages for
displaying its code.

This bug is preventing users from going from 4.x to 7.x.

Comment 1

[Boris Zbarsky [:bzbarsky]]

Attachment: screenshot of what I see after those steps (linux trunk 2002-11-20-08)

Comment 2

[Boris Zbarsky [:bzbarsky]]

OK.  Looking at the source in NS4, I see this:

<table bgcolor="#ffffcc" border=0 cellspacing=0>
<tr>
<td colspan=29>&nbsp;</td>
<td nowrap valign=middle align=left colspan=51 rowspan=1><b>Submit Date:</b></td>
<td colspan=5>&nbsp;</td>
<td colspan=93 rowspan=1 nowrap>9/10/99 2:41:23 AM</td>
<td colspan=23>&nbsp;</td>
<td nowrap valign=middle align=left colspan=46 rowspan=1><b>Hook Type:</b></td>
<td colspan=1>&nbsp;</td>
<td colspan=105 rowspan=1 nowrap>Action</td>
</tr>
.... [and so on]

In Mozilla, I see this:

<table bgcolor="#ffffcc" border=1 cellspacing=0 cellpadding=4>
<tr><th bgcolor="#ffcc33" nowrap><font size=+1>Hook
Information&nbsp;</font></th></tr>
<tr>
<td>
<table bgcolor="#ffffcc" border=1 cellpadding=4 cellspacing=0><tr>
<td nowrap valign=middle align=right><b>Submit Date:</b></td><td colspan=1
rowspan=1>9/10/99 2:41:23 AM</td>
</tr><tr>
<td nowrap valign=middle align=right><b>Hook Type:</b></td><td colspan=1
rowspan=1>Action</td>
</tr>

Notice the presence of the <th> tags which were missing with NS4 and the totally
different formatting of the data (into one-table-row-per-item).

So the server is just sending NS4 and Mozilla different HTML, plain ans simple.  
It could be doing that because it's not getting some sort of cookies right or
just because the ASP checks the user-agent and does different strings depending
on that value.  Someone who has access to the ASP should check this.

Comment 3

[Sterling Ferguson II]

Attachment: Netscape 7 / Mozilla 1.0.1 / Mozilla 1.1 snapshot

This is how Netscape 7, Mozilla 1.0.1 and Mozilla 1.1 sees the defect.

(Sorry, I meant to attach this earlier).

Comment 4

[Sterling Ferguson II]

Attachment: Netscape 4.x (We have the same results with 4.75, 4.79 and 4.8)

This is the correct way that it should be shown. This is how most of the
UNIX Solaris users see it.

Comment 5

[Sterling Ferguson II]

Attachment: Internet Explorer 6.x shown correctly.

This is how it is shown correctly through Internet Explorer 6.0

Comment 6

[Olivier Cahagne]

Attachment: Table HTML code from ClearQuest when using Mozila.

This is the table, it'll show the same within NS4.8 and Mozilla so there's
maybe some DOM/JS that manipulate the HTML code after it's loaded.
Investigating.

Comment 7

[Olivier Cahagne]

Attachment: Table HTML code generated by ClearQuest when using NS4.8

Boris was right, the table code generated by ClearQuest is slightly different.
This is the table as seen by NS4.8, it'll load exactly the same with Mozilla.
So, it should rather be a Tech Evangelism bug, why is Rational sending
different data to browser other than NS4.x and IE.

Comment 8

[Sterling Ferguson II]

Attachment: Doh!!!! Close this defect, company error.

Comment 9

[Boris Zbarsky [:bzbarsky]]

Fun...  Good luck with changing those setups!

Comment 10

[Olivier Cahagne]

Changing the summary so that we can easily find this one next time, for this
particular product.
btw, shall we ask Rational why there's this specific setup and thus move it to
Tech Evangelism ?