crash if I click 'create mail filters' (XUL.mfl corrupted)

VERIFIED WORKSFORME

Status

--
critical
VERIFIED WORKSFORME
16 years ago
10 years ago

People

(Reporter: john.mills, Assigned: naving)

Tracking

Trunk
x86
Windows NT

Firefox Tracking Flags

(Not tracked)

Details

(Reporter)

Description

16 years ago
User-Agent:       Mozilla/5.0 (Windows; U; WinNT4.0; en-US; rv:1.2b) Gecko/20021016
Build Identifier: Mozilla/5.0 (Windows; U; WinNT4.0; en-US; rv:1.2b) Gecko/20021016

From the list that is displayed when my IMAP account is selected, I click on
'create mail filters' and Mozilla crashes.  Nothing is displayed.
Note: I have 8-10 filters which each have up to 12 conditions and these are all
working.  
All the other options on the account page work (Read Messages, COmpose a New
Messagem Account Settings, etc).

Reproducible: Always

Steps to Reproduce:
1.Start Mail Application
2.Click on 'Create Message Filters'

Actual Results:  
Mozilla crashed.  Mail window does not respond, browser window does not respond,
Mozilla process is using 0% cpu time.

Expected Results:  
Display filters dialog.

Using the default theme (Modern)
If someone can tell me how to get crash information (talkback is enabled but not
talking) I can get more information.
I have had this problem before and it cleared itself after a reboot.  Not so
this time.  It's been 3 days and several reboots.

Comment 1

16 years ago
try deleting the file XUL.mfl in your profile directory (before starting
mozilla) and tell if that change anything.

Also make sure you followed the installation notes when installing mozilla.
(Uninstall eventual older builds before installing a new)
(Reporter)

Comment 2

16 years ago
I renamed XUL.mfl and this restored normal operation.  Thanks.
If there's anything in the old XUL file that will tell someone how this
happened, I can send it (or parts of it) for analysis.

I did uninstall my previous mozilla before installing this one, and filters were
working (and editable) in both builds before I had this problem.

Comment 3

16 years ago
The corrupted file will corruption, but not Why it happened.
I believe an app crash can cause it, but can't find an explicit bug on that.
Modifying summary so this bug turns up on XUL.mfl searches.

And resolving as WFM per comment 2.
Status: UNCONFIRMED → RESOLVED
Last Resolved: 16 years ago
Resolution: --- → WORKSFORME
Summary: crash if I click 'create mail filters' → crash if I click 'create mail filters' (XUL.mfl corrupted)

Comment 4

16 years ago
marking verified
Status: RESOLVED → VERIFIED
Product: MailNews → Core
Product: Core → MailNews Core
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