1813352 - firefox consuming a lot of ram

Status: RESOLVED INCOMPLETE

(Core :: Performance, defect)

Description

[[e-mail]]

Attachment: memory-report.json.gz

User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.15; rv:109.0) Gecko/20100101 Firefox/109.0

Steps to reproduce:

try to browser a page

Actual results:

firefox hangs and my mac mini m1 stops reponding, changing desktop i'm able to open the force quit and when i do so, a message saying that my system is out of memory (firefox using 33gb of ram on a 16gb computer)

Expected results:

I should be able to open the website

Comment 1

[BugBot [:suhaib / :marco/ :calixte]]

The Bugbug bot thinks this bug should belong to the 'Core::Performance' component, and is moving the bug to that component. Please correct in case you think the bot is wrong.

Comment 2

[Julien Wajsberg [:julienw]]

Hey reporter, it's not clear to us how you get the problem.
Can you please explain if this happens at the first page or after a long time of browsing?
Also we don't see anything suspicious on the about:memory dump that you shared.

Therefore, could you make sure the following information is on this bug?

• For slowness or high CPU usage, capture a profile with http://profiler.firefox.com/ , upload it and share the link here. You can find some more information about how to do that in https://firefox-source-docs.mozilla.org/performance/reporting_a_performance_problem.html.
• For memory usage issues, capture a memory dump from about:memory and attach it to this bug.
• Troubleshooting information: Go to about:support, click "Copy raw data to clipboard", paste it into a file, save it, and attach the file here.

If the problem happens only after some time, you can try to get a profile or about:memory dump before firefox hangs completely.

Thank you.

Comment 3

[BugBot [:suhaib / :marco/ :calixte]]

A needinfo is requested from the reporter, however, the reporter is inactive on Bugzilla. Closing the bug as incomplete.

For more information, please visit BugBot documentation.