Closed Bug 1813830 Opened 3 years ago Closed 2 years ago

"TO" field not imported correctly from Outlook 2010

Categories

(MailNews Core :: Import, defect)

Thunderbird 110
defect

Tracking

(Not tracked)

RESOLVED DUPLICATE of bug 127049

People

(Reporter: fwilson00, Unassigned)

Details

Steps to reproduce:

Install Thunderbird on machine already containing a working Outlook 2010 installation, with many messages stored in a .pst file.

Open Thunderbird and go to import Outlook. Select Mail messages.

Actual results:

The Inbox and all other folders where received emails are stored imported correctly.

The folders that contain Sent messages though did not import correctly. The "TO" field shows only Outlook user-friendly names, not the email addresses.

See this support request: https://support.mozilla.org/en-US/questions/1402839#answer-1562901

This is similar to how Outlook displays the To column, however, Outlook actually stores the recipients in a recipients collection such that you can properly look up who the email was sent to, and "Reply All" functionality is maintained.

Expected results:

Thunderbird should import the "To" email addresses from the recipients collection for each mail message so functionality and archival requirements after the import is not lost.

Does it fail also in version 115?

Flags: needinfo?(fwilson00)

I do not know currently. I was force upgraded to 115, hated it and quickly downgraded.

I will try and spin up a virtual machine to install it on and attempt it this week. Was the Outlook import code touched since 110. When I tried to debug it, the code was very old and this bug had already been reported a decade ago.

Flags: needinfo?(fwilson00)

(In reply to Wayne Mery (:wsmwk) from comment #1)

Does it fail also in version 115?

I can confirm it behaves exactly the same in version 115.

It does indeed appear to be the same as that bug....from 23 years ago.

Excellent. Thanks for checking

Status: UNCONFIRMED → RESOLVED
Closed: 2 years ago
Duplicate of bug: 127049
Resolution: --- → DUPLICATE

I'm just curious. Was the focus to remove the bug REPORT, or remove the BUG?

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