1816317 - Loop when requesting help from the community in the Dutch language

Status: RESOLVED FIXED

(Mozilla QA :: General, defect)

Description

[ge22]

Attachment: Bug report Loop when requesting help from the community in the Dutch language.docx

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:109.0) Gecko/20100101 Firefox/109.0

Steps to reproduce:

I was trying to ask a question to the community to get help on issue I have.
This was on "https://support.mozilla.org/nl/questions/new/desktop", but in the Dutch language.
I clicked on the button "Ask Now" in Dutch "Nu vragen" (see image).

So I was send into a loop.

Actual results:

I was send back to "Request help" --> "https://support.mozilla.org/nl/kb/ondersteuning-van-de-gemeenschap-verkrijgen?exit_aaq=1" (see image).

Expected results:

I should have been send to "Ask your question" --> "https://support.mozilla.org/en-US/questions/new/desktop/form". (see image)

When I put the language in English it is ok, but not in Dutch.
Perhaps this is not a bug and this was mentioned somewhere, but I didn't see it.
When this is not a bug, then perhaps mention somewhere more clearly that the website has be set in English before asking a question? Just a suggestion.

Comment 1

[Tracy Walker [:tracy]]

I believe this is fixed. If not, please reopen. However, this is not a QA issue, if you reopen, I think the Product should be mozilla.org