Open
Bug 1817922
Opened 2 years ago
Updated 2 months ago
Unable to load the chatbot window on aviva.co.uk with Strict ETP
Categories
(Web Compatibility :: Privacy: Site Reports, defect, P2)
Tracking
(Webcompat Score:5, Webcompat Priority:P2, firefox112 affected)
NEW
Tracking | Status | |
---|---|---|
firefox112 | --- | affected |
People
(Reporter: ctanase, Unassigned)
References
(Blocks 1 open bug, )
Details
(Keywords: webcompat:needs-diagnosis, webcompat:site-report, webcompat:tracker-blocking)
User Story
platform:windows,mac,linux,android impact:feature-broken configuration:common affects:all branch:release user-impact-score:150
Attachments
(1 file)
209.22 KB,
image/png
|
Details |
Environment:
Operating system: Google Pixel 5 (Android 13) / OnePlus 6 A6000 (Android 11)
Firefox version: Nightly 112.0a1-20230220165121
Preconditions:
• ETP set to STRICT
• Clean profile
Steps to reproduce:
- Go to https://www.aviva.co.uk/help-and-support/contact-us/home-insurance
- Scroll down a little.
- Tap on "Ask our online assistant".
- Observe the behaviour.
Expected Behaviour:
The chatbot window loads.
Actual Behaviour:
The chatbot window does not get displayed, it is stuck loading.
Notes:
- Screenshot provided
- Reproducible on Firefox Release as well
- Not reproducible with Standard ETP
- Same behaviour in Private
Updated•2 years ago
|
Severity: -- → S3
Updated•9 months ago
|
Component: Privacy: Anti-Tracking → Privacy: Site Reports
Product: Core → Web Compatibility
Comment 1•2 months ago
|
||
Happens on Desktop as well
Updated•2 months ago
|
OS: Android → All
Hardware: Other → All
Comment 2•2 months ago
|
||
Unblocking https://aviva.inq.com
, classified as analytics, unbreaks the chatbot window.
User Story: (updated)
Webcompat Priority: --- → P2
Webcompat Score: --- → 5
Keywords: webcompat:needs-diagnosis,
webcompat:site-report
Priority: P3 → P2
Updated•2 months ago
|
Keywords: webcompat:tracker-blocking
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Description
•