Closed Bug 1818719 Opened 2 years ago Closed 2 years ago

Errors in pairing process

Categories

(Cloud Services :: Server: Firefox Accounts, task)

task

Tracking

(Not tracked)

RESOLVED MOVED

People

(Reporter: markh, Unassigned)

References

Details

STR:

  • desktop visit about:preferences?action=pair#sync
  • on mobile do the pair flow - "ready to scan" then capture the QR - mobile correctly transitions to the "confirm/cancel" screen.
  • desktop tab switches from about:preferences to https://accounts.firefox.com/pair/auth/allow... showing a 500 "Oh dear, something went wrong there." error page
Summary: Server shows 500 error when pairing cancelled → Server shows 500 error when pairing

:markh thank you for bringing this to our attention. I and another person on FxA team tried the pairing flow (on Android and iOS, respectively) and neither of us encountered the 500. However, we encountered different flows, and in the end neither of us were signed into Sync. So there's definitely something wrong with the pairing flow. I will file a jira in FxA to investigate.

I can confirm I no longer see a 500 and pairing actually worked for me on Android Beta and Desktop Nightly. Now that you have a jira ticket Feel free to close this whenever you like.

Summary: Server shows 500 error when pairing → Errors in pairing process
Status: NEW → RESOLVED
Closed: 2 years ago
Resolution: --- → MOVED
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