1819108 - Can't paste a copied image to Skype on Windows

Status: RESOLVED FIXED

(Core :: DOM: Copy & Paste and Drag & Drop, defect)

Description

[Simona Badau, Desktop QA]

Found in

• Firefox 111.0b6

Affected versions

• Nightly 112.0a1
• Firefox 111.0b6
• Firefox 110
• Firefox 102.8.0 esr

Tested platforms

• Affected platforms: Windows 8.1
• Unaffected platforms: Ubuntu 20.04, macOS 11.6, Windows 10, Windows 7

Steps to reproduce

1. Reach imgur.com.
2. Right-click on a random image and select Copy Image.
3. Open Skype App and paste the image into any conversation.

Expected result

• The image should be pasted into the Skype application.

Actual result

• Nothing happens when hitting the Ctrl+V keys. If right-clicking in the chat, the "Paste" option is available but the image is still not pasted.

Regression range

• Not a recent regression, I was able to reproduce it all the way to Firefox 102.8.0esr. I'll investigate more when time allows.

Comment 1

[Alexandru Trif, Desktop Test Engineering [:atrif]]

I can reproduce this issue with Firefox 112.0b7 on my Windows 7x64 machine as well. Updating

Comment 2

[Chris Peterson [:cpeterson]]

Does this bug only happen on Windows 7 and 8.1? If so, we can resolve this bug as WONTFIX because Firefox versions >= 116 no longer support Windows versions < 10.

Comment 3

[Simona Badau, Desktop QA]

(In reply to Chris Peterson [:cpeterson] from comment #2)

Does this bug only happen on Windows 7 and 8.1? If so, we can resolve this bug as WONTFIX because Firefox versions >= 116 no longer support Windows versions < 10.

The problem can also be reproduced on both Windows 10 and Windows 11. However, it's not occurring with all images; only some of them exhibit this issue. Here's an example of one such image:
https://imgur.com/gallery/q3I5F9X

Comment 4

[Edgar Chen [:edgar]]

It looks like copying a .jpg image has such problem.
On Windows, we also expose image data as file, it seems like Skype handle the file format in clipboard if any, but doesn't support .jpg well.

Comment 5

[Dennis Schubert [:denschub]]

We've had a similar issue before, see bug 1766924, but that eventually got resolved. One of the potential causes of interop issues was identified, and is tracked in bug 1769201. This would need a deeper investigation, but it looks like we might already know what's happening here (or at least part of what's happening).

Comment 6

[Edgar Chen [:edgar]]

Hi Simona, could you try latest Nightly (which include bug 1854747) to see whether you can still reproduce the issue on your side?
And also flip clipboard.imageAsFile.enabled to see if you get different result. Thanks!

Comment 7

[Simona Badau, Desktop QA]

(In reply to Edgar Chen [:edgar] from comment #6)

Hi Simona, could you try latest Nightly (which include bug 1854747) to see whether you can still reproduce the issue on your side?
And also flip clipboard.imageAsFile.enabled to see if you get different result. Thanks!

I can't reproduce this issue on a clean profile on the latest Nightly 120.0a1 after bug 1854747 - I can properly paste the copied images to Skype.

When flipping clipboard.imageAsFile.enabled to true, I'm unable to paste any of the copied images into Skype.

Comment 8

[Hsin-Yi Tsai (she/her) [:hsinyi]]

Close per comment 7. Thank you!