Unable to login back in at bell.ca after session times out
Categories
(Core :: Privacy: Anti-Tracking, defect)
Tracking
()
People
(Reporter: neha, Unassigned)
Details
Attachments
(2 files)
browser console log
After the session timed out on bell.ca, I have been unable to log back in. Attached is the screenshot of the error page. I had ETP-Strict on and assumed that it was probably because of that but disabling ETP from the shield did not fix this issue and I still cannot log back in.
I have an account there and I'm happy to try out stuff to debug this issue, if needed.
Also attaching the browser console log for the flow of opening bell.ca in a new tab and trying to login from there, after the existing session expired.
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Reporter | |
Comment 1•3 years ago
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Comment 2•3 years ago
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Because disabling ETP protection doesn't fix this issue, this might not be related to the anti-tracking protection. However, the error page and the error message suggests that this might be an network issue.
Valentin, could you take a look?
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Comment 3•3 years ago
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The browser console also show some injected scripts - not sure if this is for the bell webpage or not.
Neha, could you try the following:
- See if the bug still reproduces in safe mode/with extensions turned off
- If it does, we need to figure out what redirects are happening. You can capture some HTTP logs and send them to necko@mozilla.com (or share them with me separately. Might contain private cookies).
The unexpected token: identifier line in the errors means this could also be just a bad server side setup, where the redirect loop is caused by some issue in the JS code. In any case, worth investigating.
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Reporter | |
Comment 4•3 years ago
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Unable to reproduce since then ; maybe was a server issue.
Description
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