Closed Bug 1821830 Opened 3 years ago Closed 3 years ago

ewaybillgst.gov.in does not login properly

Categories

(Toolkit :: General, defect)

Firefox 110
defect

Tracking

()

RESOLVED INCOMPLETE

People

(Reporter: testing1237a-c, Unassigned, NeedInfo)

Details

User Agent: Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:109.0) Gecko/20100101 Firefox/110.0

Steps to reproduce:

https://ewaybillgst.gov.in/login.aspx

only works from india.

use credentials to try to login. It fails sometimes in normal mode, sometimes in private browsing mode.

Usually private browsing mode works but not always

i dont know how to give credentials here, if anyone from india is willing to work on this, i can directly give credentials

Actual results:

does not let you log in

Expected results:

let you login

The Bugbug bot thinks this bug should belong to the 'Toolkit::Password Manager' component, and is moving the bug to that component. Please correct in case you think the bot is wrong.

Component: Untriaged → Password Manager
Product: Firefox → Toolkit

this is about cookies most likely. password manager is not relevant as i am trying to "manually" login

Component: Password Manager → General

Hello james,

I’m from Webextensions QA and I’m attempting to reproduce the issue in order to confirm it.

Could you please check if the issue occurs in Troubleshoot Mode?

To enter Troubleshoot Mode, follow the steps here: https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode.

Troubleshoot Mode will disable all extensions and, as such, if the issue still occurs, extensions are not the cause.

Flags: needinfo?(testing1237a-c)

Unfortunately without more details we can't really do much here. We'd like to get to the bottom of this, but that would require some more info like
what happens in the failure case (an error page? Can we get an http log from a failure and success case?). We can reopen if more information appears.

Status: UNCONFIRMED → RESOLVED
Closed: 3 years ago
Resolution: --- → INCOMPLETE
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