Closed Bug 1822720 Opened 2 years ago Closed 1 year ago

Firefox version 111.0 halts when attempting to save files on Windows 7 (x64)

Categories

(Core :: Widget: Win32, defect, P3)

Firefox 111
x86_64
Windows 7
defect

Tracking

()

RESOLVED WONTFIX

People

(Reporter: dogewow15, Unassigned)

Details

User Agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:109.0) Gecko/20100101 Firefox/111.0

Steps to reproduce:

Right click to open the context menu, select Save Page As... or Save Image As...

Actual results:

Firefox immediately halts

Expected results:

The Win32 Common Item Dialog should appear to save the file

OS: Unspecified → Windows 7
Hardware: Unspecified → x86_64

The Bugbug bot thinks this bug should belong to the 'Core::Widget: Win32' component, and is moving the bug to that component. Please correct in case you think the bot is wrong.

Component: Untriaged → Widget: Win32
Product: Firefox → Core

This is probably due to a bug in a third-party Windows Explorer extension.

There are some plans to open the file dialog in an external process (bug 1677170), which should minimize the impact here. In the meantime, you may want to use other tools to try to narrow down the shell extension that's causing the crash; see, e.g., this SuperUser question.

Severity: -- → S3
Priority: -- → P3

It doesn't look like the file-picker changes are likely to be backported to ESR 115, which is our last version supporting Win7; and anyway, this is almost certainly due to a third-party shell-extension DLL being injected into Firefox.

Closing as RESOLVED WONTFIX.

Status: UNCONFIRMED → RESOLVED
Closed: 1 year ago
Resolution: --- → WONTFIX
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