1822843 - Google contact data empty - Some contacts are completly blank but they can be searched correctly. If I edit them no information is present.

Status: UNCONFIRMED

(Thunderbird :: Address Book, defect)

Description

[Simon [:Xanatos]]

Attachment: 2023-03-16 16_19_14-Window.png

Steps to reproduce:

1. Connect a google mail address and the addressbook via CardDav.
2. Sync the contacts.
3. Close and reopen Thunderbird multiple times

Actual results:

Some contacts are completly blank but they can be searched correctly. If I edit them no information is present.

Checking the contact on the google contact page all the information is present.

Expected results:

All contacts should be visible.

Comment 1

[Simon [:Xanatos]]

Exact version of Thunderbird is 102.9.0 (32-Bit)

Comment 2

[Simon [:Xanatos]]

You can fix the issue for a couple of restarts by deleting the contacts and adding them again, but it will break again.

Done this multiple times already.

Comment 3

[Simon [:Xanatos]]

So I did a short investigation if I could find some simalarities between the contacts which are shown as empty data set.
Sadly I could not find anything specific which is different to my other contacts, so no clue what exactly could be the reason for that.

I got 75 in total and two of them do have this problem, If I remove the contact sync and add it again the data is getting loaded. I already mentioned that above. But after some restarts it will break again but only for those two contacts.

Comment 4

[Simon [:Xanatos]]

The issue does persist with Thunderbird 115

Comment 5

[Simon [:Xanatos]]

Attachment: 20230712_TB115.jpg

Comment 6

[Simon [:Xanatos]]

The issue is still persistant with version "128.0.1esr"