1822892 - 111beta is "not responding" (19 pop accounts)

Status: RESOLVED INCOMPLETE

(Thunderbird :: Untriaged, defect)

Description

[Tomas]

Attachment: 001.jpg

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:109.0) Gecko/20100101 Firefox/110.0

Steps to reproduce:

Good day,
after update, the program crashes (not responding) also put other problems.
Thanks

Actual results:

Crashed

Expected results:

Work stable

Comment 1

[Magnus Melin [:mkmelin]]

Better luck with later betas?
Anyway, this report is not actionable so I'll close it.

Comment 2

[Wayne Mery (:wsmwk)]

Anyway, this report is not actionable so I'll close it.

It may be unclear and not actionable as is, but that doesn't make it WFM.

Reporter,

1. please always give your full version number when reporting in bugzilla - for example 111.0b3
2. please update to 112 beta and tell us if problem is gone.
3. if not gone then start in troubleshoot mode - https://support.mozilla.org/en-US/kb/troubleshoot-mode-thunderbird - and tell us if problem is gone.

Comment 3

[Tomas]

Updated to v.112.0b1 (64 bit), problem not solved - after 10 min. thunderbird become not responding.
It is very bad thing, that after update from v.110 I can not go back to that version.

Comment 4

[Wayne Mery (:wsmwk)]

(In reply to Tomas from comment #3)

Updated to v.112.0b1 (64 bit), problem not solved - after 10 min. thunderbird become not responding.

using https://support.mozilla.org/en-US/kb/troubleshoot-mode-thunderbird ??

How many pop accounts?
How many imap accounts?

Comment 5

[Tomas]

started in Troubleshoot mode - not helped.
19 pop
2 imap

Comment 6

[Wayne Mery (:wsmwk)]

Thanks.

There are no known compability issues between 112 and 110, so you can use startup switch below to go back to ftp.mozilla.org/pub/thunderbird/releases/110.0b3/
--allow-downgrade

One more question - are you using Unified folder view, and was switching folders the last thing you did ?

Comment 7

[Tomas]

http://ftp.mozilla.org/pub/thunderbird/releases/110.0b3/win64/en-US/
downgrade not allowed (I can't add an image - not possible to add a file in attachment for reply, but uploaded to website: https://ibb.co/KwXM3CH)

I unified only SPAM folder for all accounts (I use it for long time) - it is very useful

Comment 8

[Wayne Mery (:wsmwk)]

thunderbird.exe --allow-downgrade

not possible to add a file

"Add new file" above comment 0

Comment 9

[Tomas]

Attachment: Snap1.png

Comment 10

[Tomas]

--allow-downgrade
can you explain more in details?

Comment 11

[Tomas]

Solved.

1. Installed v.110
2. WIN+R
3. "C:\Program Files\Mozilla Thunderbird\thunderbird.exe" -allow-downgrade

Thanks

Comment 12

[Wayne Mery (:wsmwk)]

Your screen shots at https://support.mozilla.org/en-US/questions/1408219 are excellent. Can you attach the related shots (probably the first three?) to this bug report? Thanks

Comment 13

[Wayne Mery (:wsmwk)]

Many performance issues are now resolved in version 112.0b5

Comment 14

[Tomas]

v.120 b2 this problem still present