Closed Bug 1823066 Opened 1 year ago Closed 1 year ago

`Unread folders` view generates lots of ghost folders instead of showing folders with unread messages

Categories

(Thunderbird :: Folder and Message Lists, defect, P2)

Thunderbird 112

Tracking

(thunderbird_esr102 unaffected)

RESOLVED DUPLICATE of bug 1822523
Tracking Status
thunderbird_esr102 --- unaffected

People

(Reporter: david, Unassigned)

References

(Blocks 1 open bug)

Details

(Keywords: regression, useless-UI, Whiteboard: [Supernova3p][STR comment 4][dupetome])

Attachments

(2 files)

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/111.0.0.0 Safari/537.36

Steps to reproduce:

112.0b1 (64-bit)
I open the app and insure unread folders show in the navigation pane. I then get new email.

Actual results:

Unread folders does not contain folders with unread messages. No folders show there at all. When I retrieve new email, "inbox" repeats in unread folders, once for each message that comes in to the inbox.

Expected results:

It should have listed all folders with unread messages.

I noticed this in the previous beta as well and may have missed a couple of beta versions.

Summary: unread folder list no longer works correctly → Unread folders do not contain folders with unread messages
Component: Untriaged → Folder and Message Lists
Keywords: dupeme, regression
Whiteboard: [Supernova]

Please post your results when 112.0b3 becomes available in the next couple days.

Flags: needinfo?(david)

I just saw 112.0b3 available, installed, and sent myself a couple of test messages. Issue still exists so I reverted. Also menu bar buttons still inop so I reverted.

Flags: needinfo?(david)
Duplicate of this bug: 1824239

Alternative, similar STR from the duplicate:

(In reply to JmG from 1824239 comment #0)

Created attachment 9324773 [details]
Clipboard01.jpg

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:109.0) Gecko/20100101 Firefox/112.0

Steps to reproduce:
Setting the folder pane view to "unread folders"

Actual results:

TB generates ghost 'duplicates' of folders when I do anything within that folder. If I delete a message TB generates a "ghost" of the folder in the Folder Pane. They are active and you can use them like any other but having 9 inboxes under one account can be confusing.

Let me add here that if the Folder Pane is set to any other view then we don't have this problem. However, if I have the 'top' set to whatever but a subset set to Unread folders, the ghosts who up in that bottom section.

If I re-poll the folder pane by selecting a different view it resets back to where things should be the next time I set the view to Unread but then, touch the folder and I'm back to ghosts (see image attached)

Ouch. Confirming for 112.0b3 (64-bit), Win10, on gmail-IMAP and gmx-IMAP.
Pretty disruptive for users of Unread Folders view. Geoff, can you have a look?

STR

  1. View > Folders > Unread to show Unread Folders view in Folder Pane.
  2. Delete a message from a folder under Unread Folders.

Actual result

  • The containing folder of the deleted message gets duplicated in the folder pane every time you delete a message. This messes up your folder pane big time, and renders Unread Folders view useless-UI (see screenshot attachment 9323687 [details]).

Expected result

  • No ghost folders.
Severity: -- → S2
Status: UNCONFIRMED → NEW
Ever confirmed: true
Keywords: dupemeuseless-UI
Priority: -- → P2
Summary: Unread folders do not contain folders with unread messages → `Unread folders` view generates lots of ghost folders instead of showing folders with unread messages
Whiteboard: [Supernova] → [Supernova][STR comment 4][dupetome]

(In reply to Thomas D. (:thomas8) from comment #5)

Ouch. Confirming for 112.0b3 (64-bit), Win10, on gmail-IMAP and gmx-IMAP.
Pretty disruptive for users of Unread Folders view. Geoff, can you have a look?

STR in comment 5.

Flags: needinfo?(geoff)

Fixed a few days ago in bug 1822523. It hasn't made it to beta yet.

Status: NEW → RESOLVED
Closed: 1 year ago
Duplicate of bug: 1822523
Flags: needinfo?(geoff)
Resolution: --- → DUPLICATE
Whiteboard: [Supernova][STR comment 4][dupetome] → [Supernova3p][STR comment 4][dupetome]
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