Closed Bug 1823165 Opened 3 years ago Closed 1 year ago

After entering password in topmost of multiple stacked password prompts, TB doesn't focus the next prompt

Categories

(Thunderbird :: Account Manager, defect)

Thunderbird 102
defect

Tracking

(Accessibility Severity:s3)

RESOLVED INCOMPLETE
Accessibility Severity s3

People

(Reporter: me, Unassigned)

References

Details

(Keywords: access, dupeme, regression, Whiteboard: [dupeme])

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:109.0) Gecko/20100101 Firefox/111.0

Steps to reproduce:

I must click inside the Log In pop up to make the cursor appear and make the pop up Active so that I can key in my password.
I don't do anything to create this problem.

Actual results:

All pop ups appear in a stack rather than one at a time.
The first/top of the stack pop up has the cursor and I key the password then click OK.
The following pop ups may or may not show the cursor, most don't but some do, it's sporadic.

Expected results:

Pop ups should be presented as they once were, one at a time with the cursor present to show it's the Active screen ready for me to key my password.

Severity: -- → S3
Component: Untriaged → Security
Summary: cursor is missing in log in pop ups → After entering password in topmost of multiple stacked password prompts, TB doesn't focus the next prompt
Flags: needinfo?(elizabeth)

(In reply to APraxis from comment #0)

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:109.0) Gecko/20100101 Firefox/111.0

Steps to reproduce:

I must click inside the Log In pop up to make the cursor appear and make the pop up Active so that I can key in my password.
I don't do anything to create this problem.

Actual results:

All pop ups appear in a stack rather than one at a time.
The first/top of the stack pop up has the cursor and I key the password then click OK.
The following pop ups may or may not show the cursor, most don't but some do, it's sporadic.

Expected results:

Pop ups should be presented as they once were, one at a time with the cursor present to show it's the Active screen ready for me to key my password.

Hi,

Thank you for reporting this. I've tested this using a gmail account just now. A single popup opens to sign in and the focus/cursor is on the message's address bar to begin. I don't see multiple popups. The focus not being on the password field could be annoying. I used Tab to navigate from the address bar to the password. I just tested with 121, our most recent trunk/code base.

Are you able to try this again with 115.4.1 or later and let me know if you still are having problems?

What kind of email address (Gmail, Yahoo, custom domain, etc.) are you logging in with?

Thank you!

Accessibility Severity: --- → s3
Component: Security → Account Manager
Flags: needinfo?(elizabeth)

Please see comment #1 for some questions about diagnosing this. Thanks for reporting this issue.

Flags: needinfo?(me)
See Also: → 1752915

Apraxis?

Please see comment #1 for some questions about diagnosing this. Thanks for reporting this issue.

Whiteboard: [closeme 2024-10-25][dupeme]

Resolved per whiteboard

Status: UNCONFIRMED → RESOLVED
Closed: 1 year ago
Flags: needinfo?(me)
Resolution: --- → INCOMPLETE
Whiteboard: [closeme 2024-10-25][dupeme] → [dupeme]
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