Closed Bug 182411 Opened 23 years ago Closed 23 years ago

Always get error starting Mozilla: "An error occurred reading the startup configuration file. Please contact your administrator. Syntax error: illegal character [then it shows 3 characters -- an up arrow, an "i", and an "a" with accent mark

Categories

(SeaMonkey :: Build Config, defect)

Product:
SeaMonkey
Component:
Build Config
Platform:
x86
Windows XP
Type:
defect
Priority:
Not set
Severity:
normal

Tracking

(Not tracked)

Status:
VERIFIED INVALID

People

(Reporter: jcralston, Assigned: netscape)

Details

User-Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.2) Gecko/20021126 Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.2) Gecko/20021126 This began after a PC-Cillin anti-virus program update downloaded and installed itself on my machine... Reproducible: Always Steps to Reproduce: 1. start Mozilla 2. 3. Actual Results: showed error message described above...but then seems to work. Expected Results: not shown error message
Chances are that (unrelated to the PC-Cillin update) your profile's "prefs.js" has been corrupted. Can happen during a crash. Try open that file with Notepad while Mozilla is not running. Search for the mentioned phrase - or simply for the accented a. Is there a corresponding line?
Thank you for the help. I opened the file with Notepad, but did not return any matches for the exact string of characters shown in the error message. Searching for the accented "a", I found many, many instances. Also, many instances of "i" and then the accented "a"... Is there anyway to ditch the prefs.js file and start again?
Is it impossible to determine where in the current prefs.js the flaw is? Are all the "iá" findings valid occurances? As for a new prefs.js, it's probably simpler to create a new profile, set up mailnews again, and then copy over the mail folders from the old profile to the corresponding new one.
Okay, I just deleted the corrupted file, and now it seems to work okay...no error messages. Thanks.
Status: UNCONFIRMED → RESOLVED
Closed: 23 years ago
Resolution: --- → FIXED
.
Status: RESOLVED → UNCONFIRMED
Resolution: FIXED → ---
Invalid.
Status: UNCONFIRMED → RESOLVED
Closed: 23 years ago → 23 years ago
Resolution: --- → INVALID
v invalid.
Status: RESOLVED → VERIFIED
Product: Browser → Seamonkey
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