Touch often fails on firefox android, especially on 3 dot buttons and hamburger menus
Categories
(Fenix :: Browser Engine, defect)
Tracking
(Not tracked)
People
(Reporter: weorpq0h4, Unassigned)
Details
(Whiteboard: [qa-triaged] )
Attachments
(7 files)
Steps to reproduce:
- Visit https://www.flipkart.com (alternatively, can be reproduced on amazon or google as well)
- Tap on the hamburger menu, or
- Search for any product and try to go back by tapping on the arrow near the website's searchbar.
Another way to replicate this touch issue without visiting any website is:
- visit about:config on either firefox beta or nighty.
- Type anything on the about config searchbar.
- Try to clear all by tapping on the x on the right side.
- The same thing happens even there.
Actual results:
On the screen recording provided, the left menu didn't show up on multiple occasion. This happens on other websites like amazon.in, github, google and more as well
Expected results:
Websites/firefox should register every single tap like it does on any chromium browser. This is severely ruining the browsing experience for users given how it is not a one off thing and happens not only on websites but even firefox's own elements like about:config and 3 dot button.
For size reasons, screen recording couldn't be shared directly and the video link hid behind a txt file, so here's the direct video link displaying the issue on a website: https://imgur.com/a/WFDM3i9 and here's a link displaying the issue on about:config: https://imgur.com/a/ljf4Gs5
a comparison of touch sensitive area of chrome and Firefox: https://imgur.com/a/PKgj0Sa.
The touch sensitive area for firefox seems to be skewed towards right side maybe. As you can see that on Firefox, taps on top left had no response while taps barely touching bottom right of the menu got perfect response.
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Comment 5•5 months ago
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The severity field is not set for this bug.
:cpeterson, could you have a look please?
For more information, please visit auto_nag documentation.
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Updated•4 months ago
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Comment 6•1 month ago
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Thank you for the report!
I was not able to reproduce this issue on the latest Nightly 118.0a1 from 8/22 or Beta 117.0b9. I also tried to reproduce it on Beta 113.0b3
Tested with Motorola Moto G9 plus (Android 11), and Google Pixel 7 PR0 (Android 14).
Could you please provide us with additional details:
Which device did use when encountering this issue?
Could you try to reproduce this issue on the most recent nightly build?
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Updated•1 month ago
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(In reply to Adina Petridean from comment #6)
Could you please provide us with additional details:
Which device did use when encountering this issue?
Could you try to reproduce this issue on the most recent nightly build?
My device is Realme 3 Pro (Android 11)
And yes, I can still reproduce this issue on my latest nightly version 118.0a1 from August 22. Here's a video recording: https://imgur.com/a/ZWTpMcK
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Updated•1 month ago
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Comment 8•1 month ago
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Today, I tested this issue on the latest nightly version, 118.0a1 from August 23, and on Beta 117.0b9 using RealMe GT Master Edition (Android 12). The outcome remains the same, I am unable to reproduce it.
(In reply to Adina Petridean from comment #8)
Today, I tested this issue on the latest nightly version, 118.0a1 from August 23, and on Beta 117.0b9 using RealMe GT Master Edition (Android 12). The outcome remains the same, I am unable to reproduce it.
Which website did you test, and please share a screen recording.
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Updated•1 month ago
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Comment 10•29 days ago
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(In reply to weorpq0h4 from comment #9)
(In reply to Adina Petridean from comment #8)
Today, I tested this issue on the latest nightly version, 118.0a1 from August 23, and on Beta 117.0b9 using RealMe GT Master Edition (Android 12). The outcome remains the same, I am unable to reproduce it.
Which website did you test, and please share a screen recording.
@weorpq0h4 please check the attached files! The video is made with the latest nightly 118.0a1 from 24.08.2023.
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Reporter | |
Comment 11•29 days ago
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(In reply to Adina Petridean from comment #10)
(In reply to weorpq0h4 from comment #9)
(In reply to Adina Petridean from comment #8)
Today, I tested this issue on the latest nightly version, 118.0a1 from August 23, and on Beta 117.0b9 using RealMe GT Master Edition (Android 12). The outcome remains the same, I am unable to reproduce it.
Which website did you test, and please share a screen recording.
@weorpq0h4 please check the attached files!
I'm not seeing any attached files from you.
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Comment 12•29 days ago
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Reporter | |
Comment 13•29 days ago
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(In reply to Adina Petridean from comment #10)
(In reply to weorpq0h4 from comment #9)
(In reply to Adina Petridean from comment #8)
Today, I tested this issue on the latest nightly version, 118.0a1 from August 23, and on Beta 117.0b9 using RealMe GT Master Edition (Android 12). The outcome remains the same, I am unable to reproduce it.
Which website did you test, and please share a screen recording.
@weorpq0h4 please check the attached files!
Okay, I've seen your screen recording. To actually reproduce the issue, you'll need to tap on the left corner of the hamburger menu, NOT the center or the right corner. To get a better idea, you can watch this: https://imgur.com/a/ZWTpMcK
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Comment 14•29 days ago
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Reporter | |
Comment 15•29 days ago
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(In reply to Adina Petridean from comment #10)
Could you take a look at my comment #4 https://bugzilla.mozilla.org/show_bug.cgi?id=1825348#c4 I have explained the issue a bit better there because the main issue that I've encountered so far on multiples issues is with the lack of touch response on left side primarily.
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Comment 16•29 days ago
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I'll attach a new video now with Motorola Moto G9 plus (Android 11) and later with RealMe GT Master Edition (Android 12).
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Comment 17•29 days ago
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Reporter | |
Comment 18•29 days ago
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(In reply to Adina Petridean from comment #16)
I'll attach a new video no with Motorola Moto G9 plus (Android 11) and later with RealMe GT Master Edition (Android 12).
Trying to explain this again with 2 videos that I just tried on Nightly 118.a01 from 24th August and Google Chrome:
If you take a look at this video: https://imgur.com/a/7bm6R9o, you'll see that the taps on left corner are perfectly recognized by the Chrome Browser.
Whereas the taps on left corner are not recognized by Firefox: https://imgur.com/a/HSqTJ01
Please, when you try to reproduce the issue next time, tap on the left corner and not on the middle or right corner. Let me know, thanks.
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Comment 19•29 days ago
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Thank you for your patience. On both the Motorola Moto G9 Plus (Android 11) and the Google Pixel 7 Pro (Android 14), I can't reproduce this issue no matter which hamburger corner I tap (new recording attached).
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Comment 20•29 days ago
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Reporter | |
Comment 21•29 days ago
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(In reply to Adina Petridean from comment #19)
Thank you for your patience. On both the Motorola Moto G9 Plus (Android 11) and the Google Pixel 7 Pro (Android 14), I can't reproduce this issue no matter which hamburger corner I tap (new recording attached).
Thanks to you too for the quick followups.
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Comment 22•29 days ago
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(In reply to weorpq0h4 from comment #21)
(In reply to Adina Petridean from comment #19)
Thank you for your patience. On both the Motorola Moto G9 Plus (Android 11) and the Google Pixel 7 Pro (Android 14), I can't reproduce this issue no matter which hamburger corner I tap (new recording attached).
Thanks to you too for the quick followups.
I'll try later with the RealMe GT Master Edition (Android 12) device and will provide a video afterwards.
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Comment 23•29 days ago
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@weorpq0h4 please check the new video made with RealMe GT Master Edition (Android 12) device.
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Comment 24•29 days ago
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Description
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