Closed Bug 1825488 Opened 3 years ago Closed 2 years ago

Firefox keeps crashing, not restoring previous session

Categories

(Firefox :: Session Restore, defect)

Firefox 111
defect

Tracking

()

RESOLVED INCOMPLETE

People

(Reporter: TAURUS_43074, Unassigned)

Details

User Agent: Mozilla/5.0 (Windows NT 6.3; Win64; x64; rv:109.0) Gecko/20100101 Firefox/111.0

Steps to reproduce:

Firefox keeps freezing up, forcing me to use task manager to close out the entire session, or certain tabs, & sometimes after this happens 3-4 Xs or more in a row, session restore is no longer available! & I have to regularly clear the history cache to keep the browser running efficiently, so, I cannot even restore from my own history in the program! Soooooo frustrating! & even moreso, when some tabs weren't saved to my faves! & also, while on that subject matter, I have saved SEVERAL websites in the last week, & yet NONE are in my saved faves, except for ONE! & also, if you could make it so I can actually look through ALL of my saved faves, & not just w/ individual folder, that would be extremely helpful, as I create & use separate folders depending on the content of the site; ex. porn, music, misc., etc. How & why have my saved faves disappeared just cause a session or a tab crashed? Like,...WTF?! I save ALOT of various websites! The whole point of that is to NOT have to remember every single URL, which can often be a mile long! & I shouldn't have to backup my saved faves multiple Xs an hr, just cause the damn browser freezes up &/or crashes, or I have to force it to close via task manager!

Actual results:

See above

Expected results:

It shouldn't crash anywhere near as often as it does, & it also should ALWAYS restore my previous session, & NOT have that option grayed out-EVER! & it should also ALWAYS retain my saved faves! These are not features which should ever be optional, or occasional, & should ALWAYS work!

The Bugbug bot thinks this bug should belong to the 'Firefox::Session Restore' component, and is moving the bug to that component. Please correct in case you think the bot is wrong.

Component: Untriaged → Session Restore

Ok. Please provide a link to that if you could. Thanks.

Several issues are listing in this report and the necessary details are missing in order to reproduce them.

Could you please check if you are able to reproduce these issues using Firefox in safe mode or with a new profile.

If your issues persist, please elaborate them and file a separate report for each issue(e.g. crash, Bookmarks) by following this guide.

Flags: needinfo?(TAURUS_43074)

Uhm, no. I didn't try that. It is not happening everytime the browser crashes! & I don't want to repeat it, as it can corrupt data like my saved faves & whatnot! Is there a logfile I can send that would show you what happened to help w/this issue? & no, I don't want to file a sep report for each of these 3 issues! Can't you people figure this out & get it resolved?

Flags: needinfo?(TAURUS_43074)

The severity field is not set for this bug.
:dao, could you have a look please?

For more information, please visit auto_nag documentation.

Flags: needinfo?(dao+bmo)

How do I change that?

We'll keep this ticket to investigate the first issue mentioned Firefox keeps freezing.
How frequently does this issue occur? Did you notice any errors in browser console?
Please use Firefox in safe mode or with a new profile to make sure that the issue is not reproduceable there.
For the remaining issues mentioned here, please file separate reports for each issue as suggested in Comment 3 if they persist in Firefox in safe mode or with a new profile.

Flags: needinfo?(TAURUS_43074)

Closing this as resolved: incomplete due the lack of response from the reporter. Please feel free to reopen the bug if the issue still persists and follow the instructions of writing a new bug.
Thanks.

Status: UNCONFIRMED → RESOLVED
Closed: 2 years ago
Resolution: --- → INCOMPLETE

Uhm,...it's not even close to being resolved, actually!🤔🤨🙄😒 It happens randomly. I don't know, I never looked in there. I am not that technical in my knowhow of these things.😒 I am not creating a new profile just for that! + I never even login till I have to use this site. This issue; I am sure; is affecting most users, if not all! Why create sep posts all for these issues? Harder to keep track of all the responses that way! Why can't people just fix these probs already?!🤔🤨🙄😒

Flags: needinfo?(TAURUS_43074)
Flags: needinfo?(dao+bmo)
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