Closed Bug 1825976 Opened 3 years ago Closed 2 years ago

Thunderbird locks up when local folder is inaccessible (through sshfs)

Categories

(Thunderbird :: Untriaged, defect)

Thunderbird 102
defect

Tracking

(Not tracked)

RESOLVED INCOMPLETE

People

(Reporter: serathosplays, Unassigned)

Details

Attachments

(1 file)

User Agent: Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:109.0) Gecko/20100101 Firefox/111.0

Steps to reproduce:

  1. set my Local Folders directory to a folder on another PC that was mounted by SSHFS
  2. the SSHFS connection closed (due to some other connectivity issue independent of Thunderbird)

Actual results:

  1. Thunderbird freezes
  2. tried "Force Quit" in the GUI, "End Process" in the System Monitor, "kill <ID>" and "kill -9 <ID>", but thunderbird refused to close

Expected results:

That I am at least somehow able to kill the process and restart Thunderbird.

I found this info on askubuntu.com:

"There are situations where even kill -9 does not kill the process. For example when a process has the state D (uninterruptable sleep). A process comes into this state everytime it waits for I/O (normally not very long). So, if a process waits for I/O (on a defect harddisk for example) and it is not programmed [with a timeout], then you simply cannot kill the process."

109 is quite old. Are you sure you are using 109 beta?

Flags: needinfo?(serathosplays)

(In reply to Wayne Mery (:wsmwk) from comment #1)

109 is quite old. Are you sure you are using 109 beta?

Nope, but when looking under "Help" -> "more troubleshooting information" under "Version" there's 102.9.1, but I see now, that I may have gotten something mixed up, I was confused as the drop-down menu didn't contain that exactly (and apparently selected 109 instead of 102 by accident)

Flags: needinfo?(serathosplays)
Version: Thunderbird 109 → 5.0
Version: 5.0 → Thunderbird 102

That's the Info on my Troubleshooting Information page:

Name Thunderbird
Version 102.9.0
Build ID 20230310165821
Distribution ID
User Agent Mozilla/5.0 (X11; Linux x86_64; rv:102.0) Gecko/20100101 Thunderbird/102.9.0

You sure that it's 102? I assumed when 109 is an old Version, that it refers to the one under "User Agent"?

Does this also reproduce when using version 115 started in Help > Troubleshoot Mode?
If it does, and you have not already done so, please list complete steps to reproduce.

Whiteboard: [closeme 2023-10-01]

Resolved per whiteboard

Status: UNCONFIRMED → RESOLVED
Closed: 2 years ago
Resolution: --- → INCOMPLETE
Whiteboard: [closeme 2023-10-01]
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