Closed Bug 1827308 Opened 2 years ago Closed 1 year ago

Intermitent signingscript.exceptions.FailedSubprocess: Command `rcodesign notary-submit --staple --api-key-path /app/configs/apple_api_key.json /app/workdir/apple_notarize/Firefox Nightly.app` failed / exit code: 5

Categories

(Release Engineering :: Release Automation, defect, P5)

Product:
Release Engineering
Component:
Release Automation
Type:
defect

Tracking

(Not tracked)

Status:
RESOLVED WONTFIX

People

(Reporter: ctuns, Unassigned)

References

Details

(Keywords: intermittent-failure)

Push with failures: https://treeherder.mozilla.org/jobs?repo=mozilla-central&group_state=expanded&searchStr=os%2Cx%2Ccross%2Ccompiled%2Cshippable%2Copt%2Cbuild-mac-notarization-macosx64-shippable%2Fopt%2Cbmn&revision=202e0c83904e34c29c06d6b64c4476275998c0e5&selectedTaskRun=E3uw9vrjRBuc2REdy6_TaQ.0
Failure log: https://firefox-ci-tc.services.mozilla.com/tasks/E3uw9vrjRBuc2REdy6_TaQ/runs/0/logs/public/logs/live_backing.log#L68

2023-04-10 23:25:31,115 - signingscript.utils - INFO - poll state after 36s: InProgress
2023-04-10 23:25:34,496 - signingscript.utils - INFO - poll state after 39s: InProgress
2023-04-10 23:25:37,852 - signingscript.utils - INFO - poll state after 42s: InProgress
2023-04-10 23:25:41,480 - signingscript.utils - INFO - poll state after 46s: InProgress
2023-04-10 23:25:44,920 - signingscript.utils - INFO - poll state after 49s: InProgress
2023-04-10 23:25:49,354 - signingscript.utils - INFO - poll state after 54s: InProgress
2023-04-10 23:25:52,508 - signingscript.utils - INFO - Error: appstore connect error:
2023-04-10 23:25:52,509 - signingscript.utils - INFO - GET https://appstoreconnect.apple.com/notary/v2/submissions/34b16be9-95b3-4057-a191-f5aea5d1b829
2023-04-10 23:25:52,509 - signingscript.utils - INFO - {
2023-04-10 23:25:52,509 - signingscript.utils - INFO -   "errors": [
2023-04-10 23:25:52,509 - signingscript.utils - INFO -     {
2023-04-10 23:25:52,509 - signingscript.utils - INFO -       "code": "UNEXPECTED_ERROR",
2023-04-10 23:25:52,509 - signingscript.utils - INFO -       "detail": null,
2023-04-10 23:25:52,509 - signingscript.utils - INFO -       "id": "OHYTJC6APRJGHNHOMP3SFXH7UU",
2023-04-10 23:25:52,509 - signingscript.utils - INFO -       "links": null,
2023-04-10 23:25:52,509 - signingscript.utils - INFO -       "status": "500",
2023-04-10 23:25:52,509 - signingscript.utils - INFO -       "title": "Uncaught server exception"
2023-04-10 23:25:52,509 - signingscript.utils - INFO -     }
2023-04-10 23:25:52,509 - signingscript.utils - INFO -   ]
2023-04-10 23:25:52,509 - signingscript.utils - INFO - }
2023-04-10 23:25:52,513 - signingscript.utils - INFO - exitcode 1
2023-04-10 23:25:52,513 - signingscript.sign - DEBUG - apple_notarize took 96.34s; RSS:170060 (+0)
2023-04-10 23:25:52,514 - scriptworker.client - ERROR - Failed to run async_main
Traceback (most recent call last):
  File "/app/lib/python3.9/site-packages/scriptworker/client.py", line 205, in _handle_asyncio_loop
    await async_main(context)
  File "/app/lib/python3.9/site-packages/signingscript/script.py", line 51, in async_main
    output_files = await sign(context, os.path.join(work_dir, path), path_dict["formats"], authenticode_comment=path_dict.get("comment"))
  File "/app/lib/python3.9/site-packages/signingscript/task.py", line 159, in sign
    output = await signing_func(context, output, fmt, **kwargs)
  File "/app/lib/python3.9/site-packages/signingscript/sign.py", line 97, in wrapped
    return await f(*args, **kwargs)
  File "/app/lib/python3.9/site-packages/signingscript/sign.py", line 1592, in apple_notarize
    await rcodesign_notarize(supported_files, notarization_workdir, context.apple_credentials_path)
  File "/app/lib/python3.9/site-packages/signingscript/sign.py", line 1565, in rcodesign_notarize
    await utils.execute_subprocess(command)
  File "/app/lib/python3.9/site-packages/signingscript/utils.py", line 202, in execute_subprocess
    raise FailedSubprocess("Command `{}` failed".format(" ".join(command)))
signingscript.exceptions.FailedSubprocess: Command `rcodesign notary-submit --staple --api-key-path /app/configs/apple_api_key.json /app/workdir/apple_notarize/Firefox Nightly.app` failed
exit code: 5
Severity: -- → S4
Keywords: intermittent-failure
Priority: -- → P5

Since this hasn't happened again in almost a year, it's safe to assume it was a fluke on Apple's side.

Marking as WONTFIX since there's nothing to look into yet. Please reopen if necessary.

Status: NEW → RESOLVED
Closed: 1 year ago
Resolution: --- → WONTFIX
Component: Release Automation: Signing → Release Automation
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