182825 - nvidia.com - I can´t see driver information

Status: RESOLVED WORKSFORME

(Tech Evangelism Graveyard :: English US, defect)

Description

[Luiz Fernando R.Silva]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.3a) Gecko/20021129
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.3a) Gecko/20021129

When I choice Graphic Driver then next GeForce and Tnt I cant see the
compatibility drivers list down.

Reproducible: Always

Steps to Reproduce:
1.
2.
3.

Comment 1

[Matthias Versen [:Matti]]

var bVer = parseInt(navigator.appVersion);
var NS4 = (bName == "Netscape" && bVer == 4);
var NS6 = (navigator.vendor == "Netscape6");
var IE4 = (bName == "Microsoft Internet Explorer" && bVer >= 4);
var Opera = (window.opera)

bad browser sniffing !
They should use the string "gecko" instead of Netscape6

Comment 2

[Todd Fisher]

With the lastets mozilla 1.3 rpms for redhat 8.0 with gtk2, when you try
to click on the same menu for nvidia drivers mozilla crashes

Reproducible: Always

steps to reproduce:
1. open mozilla
2. goto www.nvidia.com
3. move the mouse over the silver "Download Drivers" image at the top of the page
4. you should see a black menu pop-down, which will not work as described by the
first report.
5. click on the image and the brower will close, with no user feed back.

Comment 3

[Susie Wyshak]

Please file a different bug for the crasher, as a Browser bug (not evangelism)
and include a keyword "crash". Thanks.

Comment 4

[Bob Clary [:bc] (inactive)]

tech evang june 2003 reorg

Comment 5

[Marek Stępień [:marcoos, inactive]]

The driver selector (a dynamic form) works for me in Firebird 0.7 on Linux.


The DHTML menu does not work in Mozilla, Firebird and Netscape 7.1.
This is the cause:

var NS6 = (navigator.vendor == "Netscape6");

while it should be something like:

var NS6 = (document.getElementById&&!document.all);

Comment 6

[Bob Clary [:bc] (inactive)]

contacted

Comment 7

[Marek Stępień [:marcoos, inactive]]

My version of the code in comment 5 is of course ok but it's menu is not what it
 corrects.

The non-working DHTML menu is in the main page
(http://www.nvidia.com/page/home), and not in the drivers.asp. 
It seems to me that there is some wrong server-side detection (similar to the JS
code above), because Netscape 7.1 gets a 30-kilobyte HTML file and Firebird 0.7
Mozilla-trunk get a 22-kB HTML file.

In Netscape 7.1 the menu works, but its position is wrong (all pop-up submenus
display with left=0).

Comment 8

[Bob Clary [:bc] (inactive)]

Contact Info http://support.nvidia.com/apps/EndUserSupport/index.asp

Please send them any reports of problems you have and record the contacts here.

Comment 9

[Ian Schorr]

Contacted through web support form link provided.  Is there a better address to
use to provide feedback?

Comment 10

[Marek Stępień [:marcoos, inactive]]

Site has been fixed. Currently there are no problems with the DHTML menus, the
browser sniffing is correct and the driver chooser mentioned in this bug's
descriptions seems to be fixed, too.

Tested with Firefox 0.8, Firefox-trunk and Netscape 7.1

Resolving.

Comment 11

[Oleg Sidletskiy]

the browser sniffing code hasn't change a bit, and the problem the reporter was
reffering to (cant see the compatibility drivers list down) still isn't fixed.

Fire up IE to see the difference

Comment 12

[Oleg Sidletskiy]

corrected Javascript:

}

var bName = navigator.appName;
var bVer = parseInt(navigator.appVersion);
var NS4 = (bName == "Netscape" && bVer == 4);
var Gecko = (navigator.userAgent.indexOf("Gecko") != -1);
var IE4 = (bName == "Microsoft Internet Explorer" && bVer >= 4);
var Opera = (window.opera)

if (NS4) {
	layerRef="document.layers";
	styleSwitch="";
} else if (IE4) {
	layerRef="document.all";
	styleSwitch=".style";
} else if (Gecko || Opera) {
	layerRef="document.getElementById";
	styleSwitch=".style";
}
// -->

Comment 13

[Vedran Miletic]

Oleg, what list are you refering to? I have tried NVIDIA's site and everything
works correctly. I know that browser sniffing code isn't good, but it works. Can
you be more detailed in your description?

Comment 14

[R.K.Aa.]

*** Bug 237742 has been marked as a duplicate of this bug. ***

Comment 15

[Oleg Sidletskiy]

(In reply to comment #13)
> Oleg, what list are you refering to? I have tried NVIDIA's site and everything
> works correctly. I know that browser sniffing code isn't good, but it works. Can
> you be more detailed in your description?

this is somewhat difficult to explain, so i'll just add these two images (200 kb
each) comparing ie and fx (i think this is the issue the bug author was actually
reffering to):


http://home.comcast.net/~berkut7/bug/fx.png
http://home.comcast.net/~berkut7/bug/ie.png

i tried correcting the browser sniffing and it seemed to correct it.
i don't think this is the same issue as the menu accessibility bug.

Comment 16

[Cyrille VIVION]

[bug248549notfixed]

Comment 17

[jrklein]

Problem appears to be RESOLVED by page redesign.  Please confirm?

The work flow is different than in original description and comments above.  When you browse to URL in original description, you are redirected to a new driver page.  

Driver drop-down menus tested and confirmed working in these various browsers:

* Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10.5; en-US; rv:1.9.1.3) Gecko/20090824 Firefox/3.5.3
* Mozilla/5.0 (Macintosh; U; PPC Mac OS X Mach-O; en-US; rv:1.7.13) Gecko/20060410 Firefox/1.0.8
* Mozilla/5.0 (Macintosh; U; Intel Mac OS X; en-US; rv:1.8.1.23) Gecko/20090823 SeaMonkey/1.1.18
* Camino 2.0b4 OSX/10.5.8
* Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.1.3) Gecko/20090824 Firefox/3.5.3 (.NET CLR 3.5.30729)
* Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.1.4pre) Gecko/20090903 SeaMonkey/2.0b2

Comment 18

[Marek Stępień [:marcoos, inactive]]

jrklein, you're right, Nvidia's site looks fixed thanks to a redesign.

Resolving WFM.