182829 - will not print from Bank's website print command (on webpage)

Status: RESOLVED DUPLICATE of bug 191878

(Core :: Printing: Output, defect)

Description

[Stanley R. Chajkowski]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.2a) Gecko/20020910
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.2a) Gecko/20020910

I have had much trouble with Mozilla, Netsape 7 print my bank information from
my accounts. TD Bank  Netsape 6 did it very well. The print statement is on the
web page itself https://easyweb.tdcanadatrust.com/   it is unlikely you will be
able to access the site however it probably can be reproduced by accessing "your
own bank's web page and your acct info" the print function on the top right of
browser works ok but it prints the entire web page rather than the account info.
 What actually happens is that the print function brings up the printer panel
display then when I ask for the print the function then brings up a panel that
says it is accessing the bank information but doesn't do it. if it would be of
help i could email the sacnned printout to you if it would be of any help.
"Explorer" prints properly  

Reproducible: Always

Steps to Reproduce:
1.request a pay bills at a Bank Site
2.pay bills
3.request print from the web site On web page

Actual Results:  
printer panel appeared as it should when print (on printer panel) was requested 
it disappeared as it should and a panel indicating it was accessing the bank for
information appeared. Then just sits there and on numerous occasions after
giving up I would try to re request the print and it would not respond. until I
shut down Netscape 7 and or Mozilla and restarted the whole process to the same end

Expected Results:  
as above to point where request from bank info then several seconds later should
have printed the required information 
I am not a computer Guru or anywhere near. however this is quite annoying.
Thankyou and happy hunting  

I am sure it is some small module that was changed from Netscape 6 and a bit or
two  of information was removed or replaced with some rather unexpected results

Comment 1

[rods (gone)]

This is a secure site, if there is anyway you could save out the page (and
remove sensitive info) and post a reduced version for testing that would be very
helpful

Comment 2

[Josh Birnbaum]

*** This bug has been marked as a duplicate of 191878 ***