183228 - the mozilla installer on windows 2000 dies after extracting without any explanation

Status: VERIFIED DUPLICATE of bug 179892

(SeaMonkey :: Installer, defect)

Description

[nick]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.2b) Gecko/20021016 WebWasher 3.2
Build Identifier: http://ftp.mozilla.org/pub/mozilla/releases/mozilla1.2.1/mozilla-win32-1.2.1-installer.exe

the mozilla installer on windows 2000 dies after extracting without any
explanation.  installer dl'd from: 
http://ftp.mozilla.org/pub/mozilla/releases/mozilla1.2.1/mozilla-win32-1.2.1-installer.exe
about five minutes ago.  i also tried the net installer, similar result.  just
the box went by faster.  there were no processes left in memory of any unusual
sort.  and no new mozilla!  i do not have admin rights to this pc, but that was
never a problem before.  hopefully it won't be a problem now as I'm not gonna
get admin rights and just won't be able to use mozilla if they are required.  


Reproducible: Always

Steps to Reproduce:
1. run the installer.

Actual Results:  
2. watched it vanish without a trace or an explanation

Expected Results:  
installed mozilla

i do not have admin rights to this windows 2000 pc.

Comment 1

[Henrik Gemal]

please go to a command prompt and type:
set

and see what the TEMP is set to. Do you see any files in this directory?

try:
mozilla-win32-1.2.1-installer.exe -u
and then run setup.exe
did that work?

Comment 2

[nick]

Attachment: list of files existing in the ns_temp directory after the installer dies

Comment 3

[nick]

I cleared the temp directory of all files then ran the installer again.  it
created a subdirectory called ns_temp which contained 18 files - a list is
attached as txt to this note.  SETUP.EXE is among them, but the total size of
all files is only 10 megs or so.  I guess that's right though.  

I ran setup - it appeared to work.  
I also tried moz... -u then setup, also appeared to work.  

so I guess the problem is just that the installer isn't properly calling setup.  

I was able to install by dl'ing the zip and moving it to where it wanted to be,
but I'd be happy to try to help figure out why this installer isn't calling
setup on my system if you'd like.  

Comment 4

[Henrik Gemal]

do you by any change have a file called "ns_temp" in your %TEMP dir:
C:\Documents and Settings\ng68211\Local Settings\Temp\

?

Possible dupe of bug 179892

Comment 5

[K'Trina Medina]

*** This bug has been marked as a duplicate of 179892 ***

Comment 6

[K'Trina Medina]

Verified as a dupe of bug 179892