183243 - Random web pages do not display contents

Status: VERIFIED DUPLICATE of bug 139053

(SeaMonkey :: General, defect)

Description

[Mark Graber]

User-Agent:       Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.0) WebWasher 3.0
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.2.1) Gecko/20021130

I am not able to get www.google.com to display using Mozilla.  Also not able to 
get past the bug report sign in using Mozilla (am using IE (gasp)) to report 
this.  Same problem when I signed on to MD-consult (www.mdconsult.com).  After 
sign in was complete, the main page did not display

Alternatively, yahoo, cnn, espn, cd-now and amazon did display during the same 
session.  I tried google several times in different sessions including 
rebooting the machine without any luck displaying the page.

Reproducible: Always

Steps to Reproduce:
1.just try to load www.google.com
2.
3.

Actual Results:  
Nothing diplays but "done" is displayed at the bottom of the browser.  Actually 
got same problem on www.mozilla.org/start/.  The text in the main frame did not 
display.  This was intermitent, though.

Expected Results:  
Display the window properly.

Comment 1

[R.K.Aa.]

Are you using a proxy? (See the Release Notes about "Proxies".)

Comment 2

[R.K.Aa.]

From mail with reporter (who also deleted cache)
---

-occurs whether or not I am running a proxy (e.g. webwasher).  I did try
-changing the protocol to 1.0 default when I am running a proxy but no help......

Still no display on www.google.com and some other sites.  You could try
following a couple of link from the CNN site (www.cnn.com).  I followed the link
to the info on Iraq and did not get a display except for the frame on the left
side of the screen.  I tried this both dial up (from home) and using a direct
ethernet from work.  Ran it without any proxy server but same result.

More info:  I think the problem is that for some sites mozilla doesn't play well
with Zone Alarm Pro (firewall, available for free at www.zonelabs.com).  If I
turn off the firewall, things work OK......  I did give Zone Alarm permission to
allow Mozilla free access to the web.

Thanks for the interest.  (Note: am running another build 1.2 on another machine
with zone alarm and no problems.  It seems to be in the 1.21 build).

Comment 3

[R.K.Aa.]

Mark - which version of ZoneAlarm are you running?

From bug 144223 comment 4:

"It's only necessary to turn off "Privacy" for mozilla.exe in the
program list. That "privacy" feature blocks ads and "cookies from tracking
sites", as stated in the firewall's help files. "

Similar frmo bug 139053 comment 11:

"I can confirm that Mozilla 1.0 RC 2 + (and Netscape 7.0 PR 1) do not work at
all when Zone Alarm Pro has ad blocking + script blocking (i.e. Privacy Control)
enabled. Turning Privacy Control off in Zone Alarm Pro lets Mozilla access
websites."

Can you check if modifying that setting change anything?

Comment 4

[R.K.Aa.]

Reporter mailed:
----------------
Hi,

yes.  Allowing "moblie code" to run  in zone alarm alarm fixed the problem.    I
can also fix the problem by running through a proxy (127.0.0.1  8080) setting
the proxy manually and running webwasher.  EIther will allow things to display
properly.  THe whole problem was with the display only.  Mozilla connected OK
either directly or through a proxy.

WHat is really strange is that after I installed the most recent release of
mozilla, the same problem showed up in IE.  I am not sure if mozilla set
something on my computer that didn't uninstall when I tried to uninstall
mozilla.  Of course, I reinstalled mozilla after this test........

Thanks.  Hope this isn't too much of a headache.

Mark 
--------------

Resolving as dup of bug 139053

*** This bug has been marked as a duplicate of 139053 ***

Comment 5

[R.K.Aa.]

Verifying as well. Reporter (who earlyer was using ZoneAlarm Pro version
3.1.395) mailed:

"Problem solved with upgrade to Zone Alarm v. 3.5  Don't ask me why but it fixed
it".

(Thanks for the follow-up, Mark!)