Closed Bug 1833934 Opened 3 years ago Closed 3 years ago

Opening Office Word 2007 AFTER opening Firefox 113.0.1 causes Firefox to close bookmarks and will not allow them to be reopened without closing and reopening Firefox

Categories

(Firefox :: Bookmarks & History, defect)

Firefox 113
defect

Tracking

()

RESOLVED INCOMPLETE

People

(Reporter: maw, Unassigned)

Details

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:109.0) Gecko/20100101 Firefox/113.0

Steps to reproduce:

  1. open Firefox 113.0.1
  2. open Word 2007 which reconfigures the Word application

Actual results:

  1. Firefox EITHER :
    a. closes SOME bookmarks OR
    b. closes ALL bookmarks
  2. prevents the user from opening ANY closed bookmarks
  3. only workaround found is to close Firefox and reopen the application

Expected results:

The operation of Firefox should not be affected by opening another application.

The Bugbug bot thinks this bug should belong to the 'Firefox::Bookmarks & History' component, and is moving the bug to that component. Please correct in case you think the bot is wrong.

Component: Untriaged → Bookmarks & History

(In reply to maw from comment #0)

  1. Firefox EITHER :
    a. closes SOME bookmarks OR
    b. closes ALL bookmarks
  2. prevents the user from opening ANY closed bookmarks
  3. only workaround found is to close Firefox and reopen the application

I'm a bit confused by the steps here, could you please attach screenshots or a video to explain which bookmarks are being closed, and what you mean by closing a bookmark?

Flags: needinfo?(maw)

Without more information, there isn't anything we can do here. Therefore closing as incomplete. Feel free to reopen if you're willing to provide the requested information.

Status: UNCONFIRMED → RESOLVED
Closed: 3 years ago
Flags: needinfo?(maw)
Resolution: --- → INCOMPLETE
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