1834223 - will not connect to Xfinity e-mail since update

Status: RESOLVED INVALID

(Thunderbird :: Untriaged, defect)

Description

[Randy]

User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.15; rv:109.0) Gecko/20100101 Firefox/112.0

Steps to reproduce:

Thunderbird is set up to access Xfinity e-mail. Using Macbook Pro. Programs load automatically. I've rebooted and re-entered password. Logged in directly to Xfinity and cleaned e-mail account directly

Actual results:

E-mail will not load. Receive message which states.
"Login to Account "[e-mail]" failed
Login to server imap.comcast.net with username [e-mail] failed

Pop up requests new password. Password has been confirmed.

Expected results:

E-mail should download automatically on start and every 10 minutes.

Comment 1

[Randy]

fixed by downloading and replacing Thunderbird App.

Comment 2

[Alfred Peters [:infofrommozilla]]

Strange, but if it worked.
Thanks for the feedback.