183504 - cannot save anything intermittent error in appcalls.dll

Status: RESOLVED DUPLICATE of bug 171782

(SeaMonkey :: General, defect)

Description

[wpos2]

User-Agent:       Mozilla/5.0 (Windows; U; Win98; en-US; rv:1.2b) Gecko/20021016
Build Identifier: Mozilla/5.0 (Windows; U; Win98; en-US; rv:1.2b) Gecko/20021016

I cannot save anything from Mozilla.  Windows Save dialog box comes up normally;
nothing unusual.  Neither download manager nor progress dialog pop up.  This
occurs when trying to save links or present web page.  Occasionally, Mozilla
crashes with error in appcalls.dll upon exit.  Netscape Quality Feedback dialog
comes up, seemingly correctly.  (I will update with the specific error message
as it comes up.  It may be different every time for all i know.)  Netscape 4.79
and 7.0 are also installed on this machine.  (Those save correctly, as well as
MS Mosaic.)  The machine is also prone to system crashes, so it may not be
Mozilla specific, tho other browsers work.  I suspect corrupted video driver
and/or bad memory management.  Otherwise there are about 15 GB of free disk
space, scandisked, defragged.

Reproducible: Always

Steps to Reproduce:
1. Try to save current Web page or link.
2. 
3.

Actual Results:  
nothing

Expected Results:  
It should've saved whatever i instructed it to save.

Comment 1

[Matthias Versen [:Matti]]

Reporter:
Have you installed Mozilla in a complete empty and clean directory ?
if yes : please run mozilla/components/talkback.exe and add one Talkback ID from
your crash to this bug.

If you use a nvidia based grahpic card : Please update to the latest driver

Comment 2

[wpos2]

MOZILLA caused an invalid page fault in
module APPCOMPS.DLL at 017f:6190392e.
Registers:
EAX=00000000 CS=017f EIP=6190392e EFLGS=00010202
EBX=01ed97d0 SS=0187 ESP=0064fbe4 EBP=007bc990
ECX=01ed97c0 DS=0187 ESI=01ed97c0 FS=0e9f
EDX=61916574 ES=0187 EDI=007a1210 GS=0000
Bytes at CS:EIP:
8b 08 50 ff 51 38 a1 60 0a 92 61 33 ff 3b c7 74 
Stack dump:
01ede700 007a1210 01ed97c0 00000001 619038f7 007a1210 61903803 00000001 61d977c5
01ed97c0 007a1210 61d973c9 007a1210 007a1210 007a1210 61d92b8d 

Comment 3

[wpos2]

I just got the email from [e-mail] requesting Talkback ID for one of
these incidences.  Here are two:

TB14716809E
TB14710391Q

By the way, i made Mozilla crash again, with a very similar error message:

MOZILLA caused an invalid page fault in
module APPCOMPS.DLL at 017f:6190392e.
Registers:
EAX=00000000 CS=017f EIP=6190392e EFLGS=00010202
EBX=0231df80 SS=0187 ESP=0064fbe4 EBP=007bc990
ECX=0231df70 DS=0187 ESI=0231df70 FS=433f
EDX=61916574 ES=0187 EDI=007a1210 GS=0000
Bytes at CS:EIP:
8b 08 50 ff 51 38 a1 60 0a 92 61 33 ff 3b c7 74 
Stack dump:
023488f0 007a1210 0231df70 00000001 619038f7 007a1210 61903803 00000001 61d977c5
0231df70 007a1210 61d973c9 007a1210 007a1210 007a1210 61d92b8d 

Hope all that helps.

Comment 4

[wpos2]

(By the by, this is the first install of Mozilla on this machine ever, and it is
far from an nVidia-based video card on this system.)

Comment 5

[Matthias Versen [:Matti]]

nsDownloadManager::~nsDownloadManager
[c:/builds/seamonkey/mozilla/xpfe/components/download-manager/src/nsDownloadManager.cpp,
line 99]
nsDownloadManager::`scalar deleting destructor'
nsDownloadManager::Release
[c:/builds/seamonkey/mozilla/xpfe/components/download-manager/src/nsDownloadManager.cpp,
line 88]
nsSupportsArray::Clear
[c:/builds/seamonkey/mozilla/xpcom/ds/nsSupportsArray.cpp, line 560]
nsSupportsArray::DeleteArray
[c:/builds/seamonkey/mozilla/xpcom/ds/nsSupportsArray.cpp, line 304]
nsSupportsArray::`vector deleting destructor'
nsCOMPtr_base::~nsCOMPtr_base
[c:/builds/seamonkey/mozilla/xpcom/glue/nsCOMPtr.cpp, line 65]
ReleaseObserverList [c:/builds/seamonkey/mozilla/xpcom/ds/nsObserverService.cpp,
line 110]
_hashEnumerateRemove [c:/builds/seamonkey/mozilla/xpcom/ds/nsHashtable.cpp, line
381]
PL_HashTableEnumerateEntries [plhash.c, line 430]
nsHashtable::Reset [c:/builds/seamonkey/mozilla/xpcom/ds/nsHashtable.cpp, line 398]
0x00786150
nsSupportsHashtable::`vector deleting destructor'
nsValueArray::Capacity
[c:/builds/seamonkey/mozilla/xpcom/build/../ds\nsValueArray.h, line 75]
nsIDKey::`vector deleting destructor'
nsValueArray::Capacity
[c:/builds/seamonkey/mozilla/xpcom/build/../ds\nsValueArray.h, line 75]
nsFileSpecImpl::AddRef [c:/builds/seamonkey/mozilla/xpcom/io/nsFileSpecImpl.cpp,
line 48]
0xf98b5708


*** This bug has been marked as a duplicate of 171782 ***