Open Bug 1835555 Opened 2 years ago Updated 2 years ago

It falsely says I have no new mail, but there is new mail in the pop account

Categories

(MailNews Core :: Networking: POP, defect)

Product:
MailNews Core
Component:
Networking: POP
Version:
Thunderbird 102
Type:
defect

Tracking

(Not tracked)

Status:
UNCONFIRMED

People

(Reporter: cbtsam, Unassigned)

Details

User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/96.0.4664.45 Safari/537.36

Steps to reproduce:

I load TBird on my iMac

Actual results:

It says it checked my email and found no new messages, despite my knowing that is false.

Expected results:

It should have downloaded my new messages

It also says I have the most up to date version, 102.11.2 (64-bit)

IMAP or POP? How do you know it's false? Please check https://bugzilla.mozilla.org/page.cgi?id=bug-writing.html and provide way more information.

Flags: needinfo?(cbtsam)

(In reply to Andre Klapper from comment #2)

IMAP or POP? How do you know it's false? Please check https://bugzilla.mozilla.org/page.cgi?id=bug-writing.html and provide way more information.

I know it is false because I can log on directly to my Comcast email.

I don't comprehend the IMAP vs POP distinction; please advise.

Flags: needinfo?(cbtsam)

It is cited at account settings > Server settings.
Or help > troubleshooting info

Flags: needinfo?(cbtsam)
Whiteboard: [closeme 2023-08-01]

Thanks for the help, Wayne Mery. It is POP

Flags: needinfo?(cbtsam)
Component: Untriaged → Networking: POP
Product: Thunderbird → MailNews Core
Summary: It falsely says I have no new mail → It falsely says I have no new mail, but there is new mail in the pop account
Whiteboard: [closeme 2023-08-01]
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