184000 - quickbooks.com - blocks mozilla from accounting system

Status: RESOLVED INCOMPLETE

(Tech Evangelism Graveyard :: English US, defect)

Description

[Jeremy M. Dolan]

Quickbooks accounting system block Mozilla. I am unable to use Mozilla or
Netscape 7 at work because of this. After loging in, I see this:

You have reached this page because QuickBooks Online Edition does not work with
your browser, browser version, or operating system.

QuickBooks Online Edition is available on the following operating systems only:

    * Windows 95
    * Windows 98
    * Windows Me
    * Windows NT
    * Windows 2000
    * Windows XP

(Is there a Macintosh version? No, but learn more about an alternative.)

QuickBooks Online Edition also requires version 5.0 or greater of Microsoft
Internet Explorer. Click here to download the latest version.
To see which version of Internet Explorer you're using, from your browser's Help
menu, choose About Internet Explorer.

If you believe you've reached this page in error, contact
[e-mail]

Comment 1

[Bob Clary [:bc] (inactive)]

Jeremy, 

I can reach the login page if I use IE6 ua string. Can you spoof your user agent
string to be IE6 and see what the issues are with their content? You can use
http://uabar.mozdev.org/source.html or
http://mozilla-evangelism.bclary.com/sidebars/ to switch your user agent.

In particular, do they use ActiveX anywhere in their content? If so, what are
the names of the controls?

As a customer, can you send them a note asking about support for Netscape 7,
Mozilla and other Gecko based browsers? Please tell them you have contacts with
Netscape if they would like to discuss the situation with us.

If you can obtain an email contact and send it to me or Arun, that would help a
great deal.

Feedback from customers is the greatest influence we have with vendors. Thanks!

Comment 2

[Jeremy M. Dolan]

I spoofed a IE5 agent. Turns out their piece of shit site is one big ActiveX
control. So much for Mozilla. I will see who I can contact there. None of the
site is anything HTML+JS can't do.

GOD! Why do idiots make platform specific web applications? What in the hell is
the point.

Comment 3

[Jason Bassford]

Severity -> Normal for Evangelism.  (Critical should only be used if Mozilla
itself is crashing.)

Comment 4

[Bob Clary [:bc] (inactive)]

funny that they promote the competitor that will put them out of business. 

Comment 5

[Bob Clary [:bc] (inactive)]

tech evang june 2003 reorg

Comment 6

[Chris Lawson (gone)]

INCOMPLETE due to lack of activity since the end of 2009.

If someone is willing to investigate the issues raised in this bug to determine whether they still exist, *and* work with the site in question to fix any existing issues, please feel free to re-open and assign to yourself.

Sorry for the bugspam; filter on "NO MORE PRE-2010 TE BUGS" to remove.