184019 - pdf files are corrupt and adobe acrobat refuses to open them

Status: RESOLVED WORKSFORME

(Core Graveyard :: Plug-ins, defect)

Description

[Terren T]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.2b) Gecko/20021029 Phoenix/0.4
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.2b) Gecko/20021029 Phoenix/0.4

I'm having problems saving pdf files from phoenix off a course webpage for
school.  The file downloads but I get a prompt from adobe acrobat reader saying
that the file is corrupt or is not a valid file type.  Downloading the same file
through IE works fine.  

Reproducible: Always

Steps to Reproduce:
1.  find a link to a pdf
2.  right click and do a save as
3.  try opening the pdf file after it's been saved

Actual Results:  
the pdf does not open citing corruption or not supported file type

Expected Results:  
it shuld have saved the file correctly allowing one to open the file in adobe
acrobat reader

Comment 1

[Kim]

Could you provide a url to test this bug? What file type is the server sending
it as? Either of those might help a little, if the server is sending say... the
wrong mime type this isn't a phoenix bug at all, it's a bug with the server. :)

Comment 2

[Terren T]

Hi,

this is one of the files i've had trouble with-  i tried saving it a few more
times afterwards and sometimes it comes through ok so i should change the bug
thing.  the server is sending it as a pdf.  like i said i was just right
clicking a link to the file and doing a save as-

http://www.ugrad.cs.ubc.ca/~cs435/supplementary/chapter2.pdf

Comment 3

[Sébastien Delahaye]

Confirming and moving to Browser, since this also happens in Mozilla (couldn't
find a dupe for this one).

Comment 4

[james Babij]

having similar problems w. win 2k sp 4  mozilla 1.4 (2003052908) trying to
download pdf from following url(and others!):

http://www.heritagefunds.com/pdfs/prosp/eqfunds.pdf

Comment 5

[David Orange]

I ran into what I think is related on 1.5 beta and RC-1.
I downloaded the full mozilla on top of an existing install.  I have Win XP pro
256 mb of RAM.

I've tried a number of pdfs, and have the same problem with every one.

Steps:
Click on link to pdf
mozilla goes blanks and reports that it is transferring data
The transfer ends and the page is blank
(I also repeated this with the task manager open)
Attempting to [close the browser, go back, follow a favorite]
causes mozilla to become unresponsive, and processor usage goes to about 98%
(the other 2% is consumed by the task manager).  The process will cede processor
time to other processes, but has definitely crashed.  The memory consumption
does not go up significantly.

Comment 6

[Asa Dotzler [:asa]]

->default contacts

Comment 7

[Thomas Brown]

Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.6a) Gecko/20031030

This bug has been around in Mozilla for a little while I think.  Easily
reproducable as follows:

http://longislandgenealogy.com/BooksOnline.html

Right-click any of the PDF file links "Save Link Target As" and the file will be
saved but will not be readable by Acrobat (and the file size is slightly
different).  Saving the same file in MSIE or Netscape 4.x works fine.

I wonder if this explains the somewhat unreliable behavior (i.e. 100% CPU usage,
occasional browser lock-ups when closing tab containing a PDF) of PDF files in
general using Acrobat plugin 5.x or 6.x within Mozilla?

Comment 8

[Andreas Kunz]

WFM on Win2k
(using Acrobat 5.1.0)

Comment 9

[Robert Parenton]

-> WFM.  Works on Acrobat 5.1 and 6.0.1.  Feel free to reopen if you still see
this issue.