1843271 - [Experiment] The "WNP_MOMENTS_15" in not triggered

Status: VERIFIED FIXED

(Firefox :: Messaging System, defect)

Description

[Marius Coman [:mcoman], Ecosystem QA]

Attachment: rec of the issue.gif

[Affected versions]:

• Firefox Release 111.0.1 - Build ID: 20230321111920
• Firefox Release 115.0.2 - Build ID: 20230710165010

[Affected Platforms]:

• Windows 10 x64
• Windows 11 x64

[Prerequisites]:

• Have a Firefox profile older than 28 days.
• You are not connected to Firefox Sync with a Firefox account linked to a VPN subscription.
• Have any from the following Firefox locales installed: 'de', 'en-CA', 'en-US', 'fr', 'it'.
• Have the "browser.search.region" pref set to any of the following regions: 'AT', 'BE', 'CA', 'CH', 'DE', 'ES', 'FI', 'FR', 'GB', 'IE', 'IT', 'NL', 'SE', 'US'.
• Have the "Recommend extensions/feature as you browse" options from the "about:preferences" page checked.
• Have the "browser.ping-centre.log" pref set to "true" in the "about:config" page.
• Have the "Browser Console" opened.
• Have the "user.js" filed saved to your PC.

[Steps to reproduce]:

1. Open the browser with the profile from the prerequisites.
2. Navigate to the profile folder and paste the "user.js" file from the prerequisites.
3. Restart the browser until the "MOMENTS_PAGE_SET" telemetry ping related to the "WNP_MOMENTS_15" page is displayed in the "Browser Console".
4. Restart the browser again and observe the behavior.

[Expected result]:

• The "WNP_MOMENTS_15" page is successfully triggered.

[Actual result]:

• The "WNP_MOMENTS_15" page is not triggered.

[Notes]:

• The "WNP_MOMENTS_15" message from the "about:newtab#asrouter" page appears as blocked after the "MOMENTS_PAGE_SET" telemetry ping was logged and the browser restarted.
• Attached is a screen recording of the issue:

Comment 1

[Hanna Alemu [:hanna_a]]

This happened because I was testing changes to the recipe and it was in preview. Apologies @marius, I wasn't aware of additional QA being done before the other filed bugs were resolved. I've changed back the field in the recipe that was causing this issue so it has been resolved.

Comment 2

[Marius Coman [:mcoman], Ecosystem QA]

I have verified that this issue is no longer reproducible using the latest Firefox Release 115.0.2 (Build ID: 20230710165010) on Windows 10 x64 and Windows 11 x64. I can confirm that the VPN Moments page is successfully triggered.