Closed Bug 1844606 Opened 2 years ago Closed 2 years ago

Message doesn't open out of quick filter when using CardBook add-on

Categories

(Thunderbird :: Search, defect, P2)

Thunderbird 115
defect

Tracking

(thunderbird_esr115 affected)

VERIFIED INVALID
Tracking Status
thunderbird_esr115 --- affected

People

(Reporter: marcel.ph.sch, Unassigned)

References

(Blocks 1 open bug, )

Details

(Keywords: regression, Whiteboard: [addon: CardBook])

Attachments

(3 files, 1 obsolete file)

Attached image error in thunderbird 115.0.png (obsolete) —

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/115.0.0.0 Safari/537.36

Steps to reproduce:

  • search keyword
  • open mail in new tab

Actual results:

  • error / tab is blank and doesn't show the header, the meta data, content

Expected results:

  • mail should have opened with content like it does when opening it through the normal listed view
Attachment #9344866 - Attachment is obsolete: true

Please check tools > developer > error console

Duplicate of this bug: 1844607
Whiteboard: [closeme 2023-08-01]

i hope this helps - sorry doing this for the first time

Geoff, the exact steps are not clear to me, but see Error Console

Flags: needinfo?(geoff)
Keywords: regression
Summary: mail doesn't open out of search → mail doesn't open out of quick filter
Whiteboard: [closeme 2023-08-01]
Severity: -- → S3
Priority: -- → P2

Hi,
I have a similar (or identical ?) problem. Whenever I search through the mails with the global search, one gets a list of answers (i.e. mails) which appears in a dedicated tab. Clicking on each answer used to open a new tab with the corresponding mail. Since moving to TB 115, the tab is empty.
The error console shows the same errors as reported above in quickFilterBar.js and mailTab.js
Thanks. F.B.

I am also having the problem when I click on a message in the search results. A tab opens, but it is empty... no message.

See attached console log errors.

Bill

This seems to be a problem with the CardBook add-on. Can you try again with it disabled?

Flags: needinfo?(geoff)

If I disable Cardbook. Clicking on an entry in the search results opens a new tab with a list of the messages in that thread. Is this what it is supposed to do? I thought it used to open the message that I clicked on in the search results.

In any case, I do not get an empty tab.

Will TB Support report this to the Cardbook author, or should I?

Thanks,
Bill

I can confirm that if I disable the CardBook add-on, I can access the mails resulting from the search as well.
Thanks ! Florian

This is something the owner of CardBook needs to fix, please report this issue to the author.
Thanks for confirming.

Status: UNCONFIRMED → RESOLVED
Closed: 2 years ago
Resolution: --- → WONTFIX
Summary: mail doesn't open out of quick filter → Message doesn't open out of quick filter when using CardBook add-on
Resolution: WONTFIX → INVALID
Whiteboard: [addon: CardBook]
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