Closed Bug 1845881 Opened 2 years ago Closed 2 years ago

Broken pop-up panels

Categories

(Firefox :: General, defect)

Firefox 117
defect

Tracking

()

RESOLVED INCOMPLETE

People

(Reporter: mozilla.7fhrv, Unassigned)

Details

Attachments

(2 files)

Attached image Firefox screenshot

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:109.0) Gecko/20100101 Firefox/117.0

Steps to reproduce:

Click on the bookmark button (star shape), download a file, or get notifications of Firefox updates.
The same is true in Nightly, Stable, and diagnostic mode.

Actual results:

The width of the panel is broken and text, etc., is unreadable.

Expected results:

The appropriate panel width is displayed.

The Bugbug bot thinks this bug should belong to the 'Firefox::File Handling' component, and is moving the bug to that component. Please correct in case you think the bot is wrong.

Component: Untriaged → File Handling

Hello, thank you for the bug report!
Unfortunately I could not reproduce your issue. Would you be so kind as to answer a few questions so we can investigate this further?

Flags: needinfo?(mozilla.7fhrv)

(In reply to Ardelean Oana, Desktop QA from comment #2)

Hello, thank you for the bug report!
Unfortunately I could not reproduce your issue. Would you be so kind as to answer a few questions so we can investigate this further?

Yes.

  • Do you have any special resolution settings?

I don't think there is anything special, but I use a 2560x1080 monitor.

  • Is this bug reproducible whilst the browser window is maximised or minimised?

Yes.

  • Could you please attach your about:support info?

https://bin.disroot.org/?4ba28cabe28b9391#7GJYjrFtrgRwv5zCUcKgyonnY6n8DYx5yV25ML1za2WA

Could you please attach a txt log from the about:support page to this bug report?

Component: File Handling → General

(In reply to Marco Bonardo [:mak] from comment #4)

Could you please attach a txt log from the about:support page to this bug report?

I have attached, Is this the right file?

That is the right file, thanks.
I've not seen any other reports of this kind of thing and I don't have any theories right now. Is it still happening for you?

(In reply to Sam Foster [:sfoster] (he/him) from comment #7)

That is the right file, thanks.
I've not seen any other reports of this kind of thing and I don't have any theories right now. Is it still happening for you?

I have not had this bug since reinstalling the OS. This is odd, but thank you for investigating.

Flags: needinfo?(mozilla.7fhrv)

This was a japanese install, I suspect there were some issues with the system fonts considered the screenshot.
Since the OS has been reinstalled and that solved the problem, for now I'd call this incomplete, there's not much we can debug at this point.

Status: UNCONFIRMED → RESOLVED
Closed: 2 years ago
Resolution: --- → INCOMPLETE
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