1847075 - File popup keeps popping up on alibaba.com

Status: RESOLVED FIXED

(Web Compatibility :: Site Reports, defect, P2)

Description

[steve.patco]

Attachment: alibaba.png

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:109.0) Gecko/20100101 Firefox/116.0

Steps to reproduce:

open alibaba and find product. Click on Contact popup. Windows File Upload window appears.

Actual results:

Try to type message in contact form but Windows file upload keeps opening. Does not happen in Chrome. Chrome works perfect. Issue if FF

Expected results:

Should be able to send a text message to supplier at alibaba.

Comment 1

[BugBot [:suhaib / :marco/ :calixte]]

The Bugbug bot thinks this bug should belong to the 'Core::Widget: Win32' component, and is moving the bug to that component. Please correct in case you think the bot is wrong.

Comment 2

[Ray Kraesig [:rkraesig]]

@steve.patco: If you go to about:config and (temporarily) change general.useragent.override to:

Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/115.0.0.0 Safari/537.36

does this still happen?

Comment 3

[steve.patco]

only true false settings there. set to true

Comment 4

[Ray Kraesig [:rkraesig]]

(In reply to steve.patco from comment #3)

only true false settings there. set to true

Sorry, I should have been clearer. By default, general.useragent.override doesn't exist; you'll have to create it as a String value.

Alternatively, you can use this extension, or one of many similar ones, to set the user-agent string to something Chrome-like.

Comment 5

[steve.patco]

(In reply to Ray Kraesig [:rkraesig] from comment #4)

(In reply to steve.patco from comment #3)

only true false settings there. set to true

Sorry, I should have been clearer. By default, general.useragent.override doesn't exist; you'll have to create it as a String value.

Alternatively, you can use this extension, or one of many similar ones, to set the user-agent string to something Chrome-like.

huh? tell firefox to emulate chrome is your solution for this bug? Wheres the dunce hat?

Comment 6

[Calin Tanase (PTO until 15th of May)]

Attachment: Firefox vs Chrome.mp4

Verified this issue and it's still reproducible on Firefox versions 122 and 124.

Environment:
Operating system: Windows 10
Browsers: Firefox Nightly 124.0a1 (2024-02-11) / Firefox Release 122 / Chrome 121.0.6167.86

Note: Not reproducible on Chrome

Comment 7

[Raul Bucata (⛔PTO until May 20🌴)]

Attachment: 20240603_112100.mp4

Comment 8

[Raul Bucata (⛔PTO until May 20🌴)]

Verified this issue and could not reproduce it on Firefox Nightly

If the reporter can confirm that the issue reproduces in a new profile, we will gladly re-open the issue.

Tested with:

Browser / Version: Firefox Nightly 128.0a1 (2024-06-02) (64-bit)
Operating System: Windows 10 PRO x64

Comment 9

[steve.patco]

Original poster agrees. Situation has been resolved by either Alibaba or Firefox.