1847168 - https://firefox.com/pair/ is confusing when opened on a Fenix

Status: RESOLVED WONTFIX

(Cloud Services :: Server: Firefox Accounts, defect)

Description

[Raul Bucata]

From github: https://github.com/webcompat/web-bugs/issues/125357.

<!-- @browser: Firefox Mobile 118.0 -->
<!-- @ua_header: Mozilla/5.0 (Android 10; Mobile; rv:109.0) Gecko/118.0 Firefox/118.0 -->
<!-- @reported_with: android-components-reporter -->
<!-- @public_url: https://github.com/webcompat/web-bugs/issues/125357 -->
<!-- @extra_labels: browser-fenix -->

URL: https://firefox.com/pair/

Browser / Version: Firefox Mobile 118.0
Operating System: Android 10
Tested Another Browser: No

Problem type: Site is not usable
Description: Missing items
Steps to Reproduce:
This site should display the firefox sync QR code so I may set up my other phone (new) using this phone (old)

View the screenshot

<img alt="Screenshot" src="https://webcompat.com/uploads/2023/8/e352b51d-f3bf-4ced-abda-06f21f4a1979.jpeg">

Browser Configuration

<ul>
<li>gfx.webrender.all: false</li><li>gfx.webrender.blob-images: true</li><li>gfx.webrender.enabled: false</li><li>buildID: 20230801034557</li><li>channel: nightly</li><li>hasTouchScreen: true</li><li>mixed active content blocked: false</li><li>mixed passive content blocked: false</li><li>tracking content blocked: false</li>
</ul>

View console log messages

From webcompat.com with ❤️

Change performed by the Move to Bugzilla add-on.

Comment 1

[Raul Bucata]

The issue was first reported via the webcompat.com reporter. Since the QR code is missing from the page, we have moved the issue accordingly. Please feel free to move the issue to the relevant Product and Component.

Comment 2

[Mark Hammond [:markh] [:mhammond]]

IIUC, the user here is trying to pair Fenix using another copy of Fenix rather than a Desktop Firefox. While this isn't supported, the page could probably do a better job of explaining that?

Comment 3

[Wil Clouser [:clouserw]]

As mentioned in the original github issue, the docs indicate this flow is only between mobile and desktop, not mobile to mobile. Closing this.