1848555 - It's not possible to play any video on https://www.netflix.com/

Status: RESOLVED WORKSFORME

(Core :: Audio/Video: Playback, defect)

Description

[Michal K]

Attachment: Netflix's error message.

User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.15; rv:109.0) Gecko/20100101 Firefox/118.0

Steps to reproduce:

1. Open website https://www.netflix.com/
2. Log in
3. Try to play any available video

Actual results:

Playing of any video on https://www.netflix.com/ does not work.

Expected results:

Playing of videos on https://www.netflix.com/ should work as it worked 2 weeks ago.

Comment 1

[Michal K]

Attachment: about-support.txt

about:support information

Comment 2

[Michal K]

Additional comment:

I tested it in Safari Version 15.6.1 (15613.3.9.1.16, 15613) on the same system macOS Version 10.15.7 (19H2026) and it works correctly.

Comment 3

[BugBot [:suhaib / :marco/ :calixte]]

The Bugbug bot thinks this bug should belong to the 'Core::Audio/Video: Playback' component, and is moving the bug to that component. Please correct in case you think the bot is wrong.

Comment 4

[Michal K]

Dear all,

I tested latest Nightly 20230814095629 and playing of videos on Netflix.com works again well. It is fixed now. Backout of bug 1845946 resolved it.

Thank you all for your efforts.

Comment 5

[BugBot [:suhaib / :marco/ :calixte]]

The severity field is not set for this bug.
:jimm, could you have a look please?

For more information, please visit BugBot documentation.

Comment 6

[Jim Mathies [:jimm]]

(In reply to Michal K from comment #4)

Dear all,

I tested latest Nightly 20230814095629 and playing of videos on Netflix.com works again well. It is fixed now. Backout of bug 1845946 resolved it.

Thank you all for your efforts.

Thanks for following back up!