Not entering primary password disables sync
Categories
(Firefox :: Sync, enhancement)
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People
(Reporter: simonf, Unassigned)
Details
Pressing cancel when prompted for the primary password on startup usually isn't a problem because going to a website which has login data automatically prompts for it again. However, it seems to silently disable sync.
This is probably unexpected behavior.
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Comment 1•2 years ago
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Sync needs the primary password to be unlocked to properly sync: https://support.mozilla.org/en-US/kb/using-primary-password-sync.
Relevant text:
When using Sync, your Firefox account login is stored in the Firefox password manager. Your Primary Password must be entered before Sync can access your Firefox account, allowing syncing of your saved passwords and other browser data between your devices.
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Comment 2•2 years ago
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Thanks Simon for reporting this, and Sammy for finding that SUMO link! We've been using bug 1433679 to track this, so I'll go ahead and dupe this over. There's some good discussion in bug 1713862, too—in short, the current unlock experience is a bit unfortunate for any feature that relies on the primary password, including Sync.
I think the credential management folks agree, and are definitely aware of this—it's been a long-standing problem (bug 1713862 has a lot of dupes and related bugs!), but also challenging to fix: we'll need to think about new UX and messaging, and, because of how primary password is implemented under the hood, coordinate changes to several underlying subsystems.
Description
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