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Hangs with hourglass on "Save as" or "Save Target as"

RESOLVED EXPIRED

Status

()

Core
XUL
RESOLVED EXPIRED
16 years ago
13 years ago

People

(Reporter: Peter Jacobi, Assigned: Bill Law)

Tracking

Trunk
x86
Windows 2000
Points:
---

Firefox Tracking Flags

(Not tracked)

Details

(Reporter)

Description

16 years ago
User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.2.1) Gecko/20021130
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.2.1) Gecko/20021130

Trying to save a page using "Save as" or a link using "Save Target as"
results in hourglass cursor and no reaction for as long as my patience
lasted. No significant system load.

I uninstalled, deleted the mozilla.org directory and re-installed. Same.
I created a new profile. Same.

I suspect some Window 2000 awkwardness, as some previously used
shares were offline and accessing unavailable shares is rather problematic
under Win2K. But several other applications (IE, AbiWord) show no
symptoms.


Reproducible: Always

Steps to Reproduce:
1."Save as"
2.
3.

Actual Results:  
Hourglass cursor. No other reaction (dialog doesn't appear)

Expected Results:  
Save as Dialog should appear. If last used directory unavailable, perhaps a warnung.
(Reporter)

Comment 1

16 years ago
I was able to proof, that W2K messes it up:
Logged off, logged on under new user, works fine.

But it would be really helpful, if Mozilla can avoid this hang.
(Reporter)

Comment 2

16 years ago
More details found, as I was able to (at least) temporarily avoid the bug:

Yesterday I downloaded a file to another computer (NT) on 
(non-domain) network, on which I normally don't have access to,
by using "connect as".
Now I can make this problem disappear, by again connecting to
this computer (via "connect as").

So it seems, Mozilla tries for some (probably not so good) reason
to connect to this share, and W2K 'helps' by making this call
(quasi-)blocking.

I didn't find the offending share name in any textual file, but
in the registry under
[HKEY_USERS\<omitted>\Software\Microsoft\Windows\CurrentVersion\Explorer\ComDlg32\OpenSaveMRU\*]
and
[HKEY_USERS\<omitted>\Software\Microsoft\Windows\CurrentVersion\Explorer\RunMRU]



Updated

16 years ago
Component: File Handling → XP Toolkit/Widgets

Comment 3

15 years ago
(In reply to comment #0)
> Trying to save a page using "Save as" or a link using "Save Target as"
> results in hourglass cursor and no reaction for as long as my patience
> lasted. No significant system load.

Maybe my problem (Mozilla/5.0 (Windows; U; Windows NT 5.1; de-AT; rv:1.6)
Gecko/20040113) is related to yours:

When right-clicking on a link, "save target as", the save file dialog doesn't
appear; it /does/ appear as soon as I click into the browser window.

Does this work for you as well?

Comment 4

15 years ago
I have come across this under linux (gentoo) using mozilla1.7b; selecting 'save
as' or 'save frame as' causes mozilla's cpu usage to rise to 99.9% and to hang
indefinitely. same effect on multiple retries after killing and restarting mozilla.
This is an automated message, with ID "auto-resolve01".

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Status: UNCONFIRMED → RESOLVED
Last Resolved: 13 years ago
Resolution: --- → EXPIRED
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