Closed Bug 1850330 Opened 2 years ago Closed 2 years ago

Firefox internal Screenshot tool does not work when saving some full web pages

Categories

(Firefox :: Screenshots, defect)

Firefox 116
defect

Tracking

()

RESOLVED DUPLICATE of bug 1646063

People

(Reporter: thoste, Unassigned)

Details

Attachments

(1 file)

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:109.0) Gecko/20100101 Firefox/116.0

Steps to reproduce:

I visit the following webpage

https://chrome.google.com/webstore/detail/visual-bookmarks/jdbgjlehkajddoapdgpdjmlpdalfnenf

and tried to screenshot the full web page with built-in screenshot tool from newest Firefox on 64bit Windows 10.

Unfortunately not the full web page is saved (as *.png file) but important parts are covered with other parts of web page.

It seems to me that content from the bottom of wbe page are shifted north.
See attached sample screenshot

Firefox screenshot tool needs a bugfix

Actual results:

See above

Expected results:

see above

Summary: Firefox internal Screenshot tool does not work save full web page → Firefox internal Screenshot tool does not work when saving some full web pages

The Bugbug bot thinks this bug should belong to the 'Firefox::Screenshots' component, and is moving the bug to that component. Please correct in case you think the bot is wrong.

Component: Untriaged → Screenshots

Hello, Thomas

I tried to reproduce this issue on Windows 10 using latest Nightly and I could not recreate the situation.


Can you test the issue while in Safe Mode? You can find helpful info here: https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode.
Also a fresh new profile could help. You can find more about creating a new profile here: https://support.mozilla.org/en-US/kb/troubleshoot-and-diagnose-firefox-problems#w_6-create-a-new-firefox-profile.

Flags: needinfo?(thoste)

I'm able to reproduce this. You just need to scroll a little down the page before capturing the full-page screenshot. We've run into this issue before and are tracking it in bug 1646063. I'll dupe this bug to that one so we have a single place for any updates and investigation. Thanks for the report - it helps to see more instances of this in the wild.

Status: UNCONFIRMED → RESOLVED
Closed: 2 years ago
Duplicate of bug: 1646063
Flags: needinfo?(thoste)
Resolution: --- → DUPLICATE
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