1850435 - Tab freezes when freshly opened

Status: RESOLVED INCOMPLETE

(Core :: Performance: General, defect, P3)

Description

[elliott.gfjdr]

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:109.0) Gecko/20100101 Firefox/116.0

Steps to reproduce:

Click the + for a new tab
Make a search query to either Duckduckgo or Google.
Page loads and immediately freezes for 10-20 seconds.
Can't click anything, can't reload.
I can click on the other tabs, they work fine but, the new one, stays frozen for 10-20 seconds.

Actual results:

Page froze

Expected results:

Page should not have froze

Comment 1

[BugBot [:suhaib / :marco/ :calixte]]

The Bugbug bot thinks this bug should belong to the 'Firefox::Tabbed Browser' component, and is moving the bug to that component. Please correct in case you think the bot is wrong.

Comment 2

[Ardelean Oana, Desktop Test Engineering [:oardelean]]

Hello, thank you for the bug report!
Unfortunately I could not reproduce your issue. Would you be so kind as to answer a few questions so we can investigate this further?

• Does this issue happen with a new profile? Here is a link on how to create one: https://support.mozilla.org/en-US/kb/profile-manager-create-remove-switch-firefox-profiles
• Does this issue happen with latest nightly? Here is a link from where you can download it: https://www.mozilla.org/en-US/firefox/channel/desktop/
• Does this issue happen when Firefox is in Troubleshoot Mode? Here’s a link on how to enable it: https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode#w_how-to-start-firefox-in-troubleshoot-mode
• Could you please attach your about:support info?

Comment 3

[elliott.gfjdr]

Here's the about:support

Application Basics

Name: Firefox
Version: 117.0
Build ID: 20230824132758
Distribution ID:
Update Channel: release
User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:109.0) Gecko/20100101 Firefox/117.0
OS: Windows_NT 10.0 19045
Launcher Process: Enabled
Multiprocess Windows: 1/1
Fission Windows: 1/1 Enabled by default
Remote Processes: 18
Enterprise Policies: Inactive
Google Location Service Key: Found
Google Safebrowsing Key: Found
Mozilla Location Service Key: Found
Safe Mode: false
Memory Size (RAM): 15.8 GB
Disk Space Available: 319 GB
Pointing Devices: Mouse

Crash Reports for the Last 3 Days

Firefox Features

Name: Firefox Screenshots
Version: 39.0.1
ID: [e-mail]

Name: Form Autofill
Version: 1.0.1
ID: [e-mail]

Name: Picture-In-Picture
Version: 1.0.0
ID: [e-mail]

Name: Web Compatibility Interventions
Version: 117.0.0
ID: [e-mail]

Name: WebCompat Reporter
Version: 1.5.1
ID: [e-mail]

Remote Features

Remote Processes

Type: Sandboxed IPC Actor
Count: 2

Type: Isolated Web Content
Count: 7

Type: Isolated Service Worker
Count: 1

Type: Socket
Count: 1

Type: Preallocated
Count: 3

Type: Extension
Count: 1

Type: RDD
Count: 1

Type: Privileged About
Count: 1

Type: GPU
Count: 1

Add-ons

Name: Add-ons Search Detection
Type: extension
Version: 2.0.0
Enabled: true
ID: [e-mail]

Name: Amazon.co.uk
Type: extension
Version: 1.12
Enabled: true
ID: [e-mail]

Name: Bing
Type: extension
Version: 1.6
Enabled: true
ID: [e-mail]

Name: DuckDuckGo
Type: extension
Version: 1.4
Enabled: true
ID: [e-mail]

Name: eBay
Type: extension
Version: 1.4
Enabled: true
ID: [e-mail]

Name: Google
Type: extension
Version: 1.4
Enabled: true
ID: [e-mail]

Name: NoScript
Type: extension
Version: 11.4.26
Enabled: true
ID: {73a6fe31-595d-460b-a920-fcc0f8843232}

Name: uBlock Origin
Type: extension
Version: 1.51.0
Enabled: true
ID: [e-mail]

Name: Wikipedia (en)
Type: extension
Version: 1.3
Enabled: true
ID: [e-mail]

Name: System theme — auto
Type: theme
Version: 1.3
Enabled: true
ID: [e-mail]

Name: Dark
Type: theme
Version: 1.2
Enabled: false
ID: [e-mail]

Name: Firefox Alpenglow
Type: theme
Version: 1.4
Enabled: false
ID: [e-mail]

Name: Light
Type: theme
Version: 1.2
Enabled: false
ID: [e-mail]

Security Software

Type: Kaspersky

Type:

Type: Windows Firewall

Legacy User Stylesheets

Active: false
Stylesheets: No stylesheets found

Graphics

Features
Window Device Pixel Ratios: 1
Compositing: WebRender
Asynchronous Pan/Zoom: wheel input enabled; scrollbar drag enabled; keyboard enabled; autoscroll enabled; smooth pinch-zoom enabled
WebGL 1 Driver WSI Info: EGL_VENDOR: Google Inc. (AMD) EGL_VERSION: 1.5 (ANGLE 2.1.19735 git hash: 6784271c1c62) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_ANGLE_windows_ui_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_stream_producer_d3d_texture EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_CHROMIUM_sync_control EGL_EXT_pixel_format_float EGL_KHR_surfaceless_context EGL_ANGLE_display_texture_share_group EGL_ANGLE_display_semaphore_share_group EGL_ANGLE_create_context_client_arrays EGL_ANGLE_program_cache_control EGL_ANGLE_robust_resource_initialization EGL_ANGLE_create_context_extensions_enabled EGL_ANDROID_blob_cache EGL_ANDROID_recordable EGL_ANGLE_image_d3d11_texture EGL_ANGLE_create_context_backwards_compatible EGL_KHR_no_config_context EGL_KHR_create_context_no_error EGL_KHR_reusable_sync EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_device_query EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_platform_angle_d3d11on12 EGL_ANGLE_platform_angle_device_id EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses EGL_KHR_debug EGL_ANGLE_feature_control IsWebglOutOfProcessEnabled: 1
WebGL 1 Driver Renderer: Google Inc. (AMD) -- ANGLE (AMD, AMD Radeon RX 6600 Direct3D11 vs_5_0 ps_5_0, D3D11-31.0.21023.2010)
WebGL 1 Driver Version: OpenGL ES 2.0.0 (ANGLE 2.1.19735 git hash: 6784271c1c62)
WebGL 1 Driver Extensions: GL_AMD_performance_monitor GL_ANGLE_base_vertex_base_instance GL_ANGLE_base_vertex_base_instance_shader_builtin GL_ANGLE_client_arrays GL_ANGLE_depth_texture GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_get_serialized_context_string GL_ANGLE_get_tex_level_parameter GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_memory_size GL_ANGLE_multi_draw GL_ANGLE_pack_reverse_row_order GL_ANGLE_program_cache_control GL_ANGLE_provoking_vertex GL_ANGLE_request_extension GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_color_buffer_float_rgb GL_CHROMIUM_color_buffer_float_rgba GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_lose_context GL_CHROMIUM_sync_query GL_EXT_EGL_image_external_wrap_modes GL_EXT_base_instance GL_EXT_blend_func_extended GL_EXT_blend_minmax GL_EXT_clip_control GL_EXT_color_buffer_half_float GL_EXT_debug_label GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_draw_elements_base_vertex GL_EXT_float_blend GL_EXT_frag_depth GL_EXT_instanced_arrays GL_EXT_map_buffer_range GL_EXT_multi_draw_indirect GL_EXT_multisampled_render_to_texture GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_bptc GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_rgtc GL_EXT_texture_compression_s3tc_srgb GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_norm16 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_texture_type_2_10_10_10_REV GL_EXT_unpack_subimage GL_KHR_debug GL_KHR_no_error GL_KHR_parallel_shader_compile GL_KHR_robust_buffer_access_behavior GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_framebuffer_blit GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_compressed_EAC_R11_signed_texture GL_OES_compressed_EAC_R11_unsigned_texture GL_OES_compressed_EAC_RG11_signed_texture GL_OES_compressed_EAC_RG11_unsigned_texture GL_OES_compressed_ETC2_RGB8_texture GL_OES_compressed_ETC2_RGBA8_texture GL_OES_compressed_ETC2_punchthroughA_RGBA8_texture GL_OES_compressed_ETC2_punchthroughA_sRGB8_alpha_texture GL_OES_compressed_ETC2_sRGB8_alpha8_texture GL_OES_compressed_ETC2_sRGB8_texture GL_OES_depth24 GL_OES_depth32 GL_OES_draw_elements_base_vertex GL_OES_element_index_uint GL_OES_fbo_render_mipmap GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_surfaceless_context GL_OES_texture_border_clamp GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_texture_stencil8 GL_OES_vertex_array_object GL_WEBGL_video_texture
WebGL 1 Extensions: ANGLE_instanced_arrays EXT_blend_minmax EXT_color_buffer_half_float EXT_float_blend EXT_frag_depth EXT_shader_texture_lod EXT_sRGB EXT_texture_compression_bptc EXT_texture_compression_rgtc EXT_texture_filter_anisotropic MOZ_debug OES_element_index_uint OES_fbo_render_mipmap OES_standard_derivatives OES_texture_float OES_texture_float_linear OES_texture_half_float OES_texture_half_float_linear OES_vertex_array_object WEBGL_color_buffer_float WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_depth_texture WEBGL_draw_buffers WEBGL_lose_context WEBGL_provoking_vertex
WebGL 2 Driver WSI Info: EGL_VENDOR: Google Inc. (AMD) EGL_VERSION: 1.5 (ANGLE 2.1.19735 git hash: 6784271c1c62) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_ANGLE_windows_ui_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_stream_producer_d3d_texture EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_CHROMIUM_sync_control EGL_EXT_pixel_format_float EGL_KHR_surfaceless_context EGL_ANGLE_display_texture_share_group EGL_ANGLE_display_semaphore_share_group EGL_ANGLE_create_context_client_arrays EGL_ANGLE_program_cache_control EGL_ANGLE_robust_resource_initialization EGL_ANGLE_create_context_extensions_enabled EGL_ANDROID_blob_cache EGL_ANDROID_recordable EGL_ANGLE_image_d3d11_texture EGL_ANGLE_create_context_backwards_compatible EGL_KHR_no_config_context EGL_KHR_create_context_no_error EGL_KHR_reusable_sync EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_device_query EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_platform_angle_d3d11on12 EGL_ANGLE_platform_angle_device_id EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses EGL_KHR_debug EGL_ANGLE_feature_control IsWebglOutOfProcessEnabled: 1
WebGL 2 Driver Renderer: Google Inc. (AMD) -- ANGLE (AMD, AMD Radeon RX 6600 Direct3D11 vs_5_0 ps_5_0, D3D11-31.0.21023.2010)
WebGL 2 Driver Version: OpenGL ES 3.0.0 (ANGLE 2.1.19735 git hash: 6784271c1c62)
WebGL 2 Driver Extensions: GL_AMD_performance_monitor GL_ANGLE_base_vertex_base_instance GL_ANGLE_base_vertex_base_instance_shader_builtin GL_ANGLE_client_arrays GL_ANGLE_copy_texture_3d GL_ANGLE_depth_texture GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_get_serialized_context_string GL_ANGLE_get_tex_level_parameter GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_memory_size GL_ANGLE_multi_draw GL_ANGLE_multiview_multisample GL_ANGLE_pack_reverse_row_order GL_ANGLE_program_cache_control GL_ANGLE_provoking_vertex GL_ANGLE_request_extension GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_multisample GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_lose_context GL_CHROMIUM_sync_query GL_EXT_EGL_image_external_wrap_modes GL_EXT_base_instance GL_EXT_blend_func_extended GL_EXT_blend_minmax GL_EXT_clip_control GL_EXT_color_buffer_float GL_EXT_color_buffer_half_float GL_EXT_debug_label GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_draw_buffers_indexed GL_EXT_draw_elements_base_vertex GL_EXT_float_blend GL_EXT_frag_depth GL_EXT_instanced_arrays GL_EXT_map_buffer_range GL_EXT_multi_draw_indirect GL_EXT_multisampled_render_to_texture GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_bptc GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_rgtc GL_EXT_texture_compression_s3tc_srgb GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_norm16 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_texture_type_2_10_10_10_REV GL_EXT_unpack_subimage GL_KHR_debug GL_KHR_no_error GL_KHR_parallel_shader_compile GL_KHR_robust_buffer_access_behavior GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_framebuffer_blit GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_EGL_image_external_essl3 GL_OES_compressed_EAC_R11_signed_texture GL_OES_compressed_EAC_R11_unsigned_texture GL_OES_compressed_EAC_RG11_signed_texture GL_OES_compressed_EAC_RG11_unsigned_texture GL_OES_compressed_ETC2_RGB8_texture GL_OES_compressed_ETC2_RGBA8_texture GL_OES_compressed_ETC2_punchthroughA_RGBA8_texture GL_OES_compressed_ETC2_punchthroughA_sRGB8_alpha_texture GL_OES_compressed_ETC2_sRGB8_alpha8_texture GL_OES_compressed_ETC2_sRGB8_texture GL_OES_depth24 GL_OES_depth32 GL_OES_draw_buffers_indexed GL_OES_draw_elements_base_vertex GL_OES_element_index_uint GL_OES_fbo_render_mipmap GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_surfaceless_context GL_OES_texture_border_clamp GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_texture_stencil8 GL_OES_vertex_array_object GL_OVR_multiview GL_OVR_multiview2 GL_WEBGL_video_texture
WebGL 2 Extensions: EXT_color_buffer_float EXT_float_blend EXT_texture_compression_bptc EXT_texture_compression_rgtc EXT_texture_filter_anisotropic MOZ_debug OES_draw_buffers_indexed OES_texture_float_linear OVR_multiview2 WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_lose_context WEBGL_provoking_vertex
Direct2D: true
Target Frame Rate: 60
WebGPU Default Adapter: { "navigator.gpu": null }
WebGPU Fallback Adapter: { "navigator.gpu": null }
DirectWrite: true (10.0.19041.1566)
GPU #1
Active: Yes
Description: AMD Radeon RX 6600
Vendor ID: 0x1002
Device ID: 0x73ff
Driver Version: 31.0.21023.2010
Driver Date: 7-20-2023
Drivers: aticfx64 aticfx64 aticfx64 amdxc64 aticfx32 aticfx32 aticfx32 amdxc32 amdxn64 amdxx64 atidxx64 amdxn32 amdxx32 atidxx32 atiumdva atiumd6a
Subsys ID: 50251462
RAM: 8176
GPU #2
Active: No
Description: Intel(R) UHD Graphics 630
Vendor ID: 0x8086
Device ID: 0x9bc8
Driver Version: 31.0.101.2111
Driver Date: 7-19-2022
Drivers: igdumdim64 igd10iumd64 igd10iumd64 igd12umd64 igdumdim32 igd10iumd32 igd10iumd32 igd12umd32
Subsys ID: 0000000c
RAM: 0
Diagnostics
AzureCanvasBackend: direct2d 1.1
AzureCanvasBackend (UI Process): skia
AzureContentBackend: skia
AzureContentBackend (UI Process): skia
AzureFallbackCanvasBackend (UI Process): skia
CMSOutputProfile: AAAJZAAAAAACAgAAbW50clJHQiBYWVogB9gABQANAA0AIAAxYWNzcE1TRlQAAAAAU0VDIEZQRCAAAAAAAAAAAAAAAAAAAPbVAAEAAAAA0yxTRUMgAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAANY3BydAAAASAAAAA4ZGVzYwAAAVgAAACAZG1uZAAAAdgAAAB6ZG1kZAAAAlQAAABiclhZWgAAArgAAAAUZ1hZWgAAAswAAAAUYlhZWgAAAuAAAAAUd3RwdAAAAvQAAAAUclRSQwAAAwgAAAIMZ1RSQwAABRQAAAIMYlRSQwAAByAAAAIMY2FsdAAACSwAAAAUdmlldwAACUAAAAAkdGV4dAAAAABDb3B5cmlnaHQgKGMpIDIwMDMgU2Ftc3VuZyBFbGVjdHJvbmljcyBDby4sIEx0ZABkZXNjAAAAAAAAACRTYW1zdW5nIC0gTmF0dXJhbCBDb2xvciBQcm8gMS4wIElDTQAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAGRlc2MAAAAAAAAAHVNhbXN1bmcgRWxlY3Ryb25pY3MgQ28uLCBMdGQAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAABkZXNjAAAAAAAAAAUgICAgAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAWFlaIAAAAAAAAHVvAAA7nwAAA51YWVogAAAAAAAAUq0AALKIAAAmWFhZWiAAAAAAAAArIgAAEdkAAOx8WFlaIAAAAAAAAPM+AAEAAAABFnBjdXJ2AAAAAAAAAQAAAAAAAAEAAwAHAAsAEQAYACAAKQA0AEEATgBdAG4AgACUAKkAwADYAPIBDQEqAUkBaQGLAa8B1AH7AiQCTwJ7AqkC2QMKAz0DcgOpA+IEHARZBJcE1wUZBV0FogXqBjMGfgbLBxoHawe+CBMIagjDCR0JegnZCjkKnAsBC2cL0Aw6DKcNFg2GDfkObg7lD14P2RBWENURVhHZEl4S5hNvE/sUiRUZFaoWPxbVF20YCBikGUMZ5BqHGywb1Bx+HSkd1x6HHzof7iClIV4iGSLXI5YkWCUcJeMmqyd2KEMpEinkKrcrjixmLUAuHS78L94wwTGnMpAzejRnNVY2SDc8ODI5KjolOyI8IT0jPic/LkA2QUFCT0NfRHFFhUacR7VI0UnvSw9MMk1XTn9PqVDVUgRTNVRoVZ5W11gRWU5ajlvQXRReW1+kYPBiPmOPZOJmN2ePaOlqRmulbQdua2/ScTtyp3QVdYV2+HhueeZ7YHzdfl1/34FjguqEc4X/h46JH4qyjEiN4Y98kRmSuZRclgGXqZlTmwCcr55hoBWhzKOGpUKnAajCqoWsTK4Vr+CxrrN/tVK3KLkAutu8uL6YwHvCYMRIxjLIIMoPzAHN9s/u0ejT5dXk1+bZ6tvx3fvgCOIX5CjmPehU6m3sie6o8Mry7vUV9z75avuZ/cr//2N1cnYAAAAAAAABAAAAAAAAAQADAAcACwARABgAIAApADQAQQBOAF0AbgCAAJQAqQDAANgA8gENASoBSQFpAYsBrwHUAfsCJAJPAnsCqQLZAwoDPQNyA6kD4gQcBFkElwTXBRkFXQWiBeoGMwZ+BssHGgdrB74IEwhqCMMJHQl6CdkKOQqcCwELZwvQDDoMpw0WDYYN+Q5uDuUPXg/ZEFYQ1RFWEdkSXhLmE28T+xSJFRkVqhY/FtUXbRgIGKQZQxnkGocbLBvUHH4dKR3XHocfOh/uIKUhXiIZItcjliRYJRwl4yarJ3YoQykSKeQqtyuOLGYtQC4dLvwv3jDBMacykDN6NGc1VjZINzw4MjkqOiU7IjwhPSM+Jz8uQDZBQUJPQ19EcUWFRpxHtUjRSe9LD0wyTVdOf0+pUNVSBFM1VGhVnlbXWBFZTlqOW9BdFF5bX6Rg8GI+Y49k4mY3Z49o6WpGa6VtB25rb9JxO3KndBV1hXb4eG555ntgfN1+XX/fgWOC6oRzhf+HjokfirKMSI3hj3yRGZK5lFyWAZepmVObAJyvnmGgFaHMo4alQqcBqMKqhaxMrhWv4LGus3+1UrcouQC627y4vpjAe8JgxEjGMsggyg/MAc32z+7R6NPl1eTX5tnq2/Hd++AI4hfkKOY96FTqbeyJ7qjwyvLu9RX3Pvlq+5n9yv//Y3VydgAAAAAAAAEAAAAAAAABAAMABwALABEAGAAgACkANABBAE4AXQBuAIAAlACpAMAA2ADyAQ0BKgFJAWkBiwGvAdQB+wIkAk8CewKpAtkDCgM9A3IDqQPiBBwEWQSXBNcFGQVdBaIF6gYzBn4GywcaB2sHvggTCGoIwwkdCXoJ2Qo5CpwLAQtnC9AMOgynDRYNhg35Dm4O5Q9eD9kQVhDVEVYR2RJeEuYTbxP7FIkVGRWqFj8W1RdtGAgYpBlDGeQahxssG9Qcfh0pHdcehx86H+4gpSFeIhki1yOWJFglHCXjJqsndihDKRIp5Cq3K44sZi1ALh0u/C/eMMExpzKQM3o0ZzVWNkg3PDgyOSo6JTsiPCE9Iz4nPy5ANkFBQk9DX0RxRYVGnEe1SNFJ70sPTDJNV05/T6lQ1VIEUzVUaFWeVtdYEVlOWo5b0F0UXltfpGDwYj5jj2TiZjdnj2jpakZrpW0Hbmtv0nE7cqd0FXWFdvh4bnnme2B83X5df9+BY4LqhHOF/4eOiR+KsoxIjeGPfJEZkrmUXJYBl6mZU5sAnK+eYaAVocyjhqVCpwGowqqFrEyuFa/gsa6zf7VStyi5ALrbvLi+mMB7wmDESMYyyCDKD8wBzfbP7tHo0+XV5Nfm2erb8d374AjiF+Qo5j3oVOpt7InuqPDK8u71Ffc++Wr7mf3K//9kdGltAAAAAAfYAAUADQANACEAAXZpZXcAAAAAA0ZhqwNyWloDv7HDAKetIgCweHgAv/BaAAAAAg==
Display0: 1920x1200@60Hz scales:1.000000|1.000000
DisplayCount: 1
HardwareStretching: both=0 window-only=0 full-screen-only=1 none=0 error=0
OverlaySupport: NV12=None YUV2=None BGRA8=Software RGB10A2=None
SwapChainTearingSupport: Supported
GPUProcessPid: 17128
ClearType Parameters: Gamma: 1.8 Pixel Structure: RGB ClearType Level: 100 Enhanced Contrast: 50
Decision Log
HW_COMPOSITING:
default: available,
D3D11_COMPOSITING:
default: available,
DIRECT2D:
default: available,
D3D11_HW_ANGLE:
default: available,
GPU_PROCESS:
default: available,
WEBRENDER:
default: available,
WEBRENDER_COMPOSITOR:
default: available,
WEBRENDER_PARTIAL:
default: available,
WEBRENDER_SHADER_CACHE:
default: available,
WEBRENDER_OPTIMIZED_SHADERS:
default: available,
WEBRENDER_ANGLE:
default: available,
WEBRENDER_DCOMP_PRESENT:
default: available,
WEBRENDER_SCISSORED_CACHE_CLEARS:
default: available,
WEBGPU:
default: available,
runtime: blocked, WebGPU cannot be enabled in release or beta, Blocklisted; failure code WEBGPU_DISABLE_RELEASE_OR_BETA
WINDOW_OCCLUSION:
default: available,
VIDEO_HARDWARE_OVERLAY:
default: blocked, Blocklisted by gfxInfo,
VIDEO_SOFTWARE_OVERLAY:
default: available,
HW_DECODED_VIDEO_ZERO_COPY:
default: blocked, Blocklisted by gfxInfo,
VP8_HW_DECODE:
default: available,
VP9_HW_DECODE:
default: available,
REUSE_DECODER_DEVICE:
default: available,
BACKDROP_FILTER:
default: available,
CANVAS_RENDERER_THREAD:
default: available,
ACCELERATED_CANVAS2D:
default: disabled, Disabled by default, Blocklisted; failure code FEATURE_FAILURE_DISABLED

Media

Audio Backend: wasapi
Max Channels: 2
Preferred Sample Rate: 48000
Roundtrip latency (standard deviation): 53.40ms (3.03)
Codec Support Information:
Codec Name: Software Decoding, Hardware Decoding
H264: Supported, Supported
VP8: Supported, Supported
VP9: Supported, Supported
AV1: Supported, Unsupported
Theora: Supported, Unsupported
AAC: Supported, Unsupported
FLAC: Supported, Unsupported
MP3: Supported, Unsupported
Opus: Supported, Unsupported
Vorbis: Supported, Unsupported
Wave: Supported, Unsupported
Output Devices
Name: Group, Vendor, State, Preferred, Format, Channels, Rate, Latency
Speakers (G432 Gaming Headset): USB\VID_046D&PID_0A9C&MI_00\6&3b0271b9&0&0000, Enabled, All, default: F32LE, support: S16LE F32LE, 2, default: 48000, support: 48000 - 48000, 144 - 480
Speakers (Realtek(R) Audio): HDAUDIO\FUNC_01&VEN_10EC&DEV_0897&SUBSYS_14629D22&REV_1004\4&1164f526&0&0001, Unplugged, None, default: F32LE, support: S16LE F32LE, 2, default: 48000, support: 48000 - 48000, 0 - 0
Realtek HD Audio 2nd output (Realtek(R) Audio): HDAUDIO\FUNC_01&VEN_10EC&DEV_0897&SUBSYS_14629D22&REV_1004\4&1164f526&0&0001, Unplugged, None, default: F32LE, support: S16LE F32LE, 2, default: 192000, support: 192000 - 192000, 0 - 0
Input Devices
Name: Group, Vendor, State, Preferred, Format, Channels, Rate, Latency
Line In (Realtek(R) Audio): HDAUDIO\FUNC_01&VEN_10EC&DEV_0897&SUBSYS_14629D22&REV_1004\4&1164f526&0&0001, Unplugged, None, default: F32LE, support: S16LE F32LE, 2, default: 48000, support: 48000 - 48000, 0 - 0
Microphone (Realtek(R) Audio): HDAUDIO\FUNC_01&VEN_10EC&DEV_0897&SUBSYS_14629D22&REV_1004\4&1164f526&0&0001, Unplugged, None, default: F32LE, support: S16LE F32LE, 2, default: 48000, support: 48000 - 48000, 0 - 0
Microphone (G432 Gaming Headset): USB\VID_046D&PID_0A9C&MI_00\6&3b0271b9&0&0000, Enabled, All, default: F32LE, support: S16LE F32LE, 1, default: 48000, support: 48000 - 48000, 144 - 480
Stereo Mix (Realtek(R) Audio): HDAUDIO\FUNC_01&VEN_10EC&DEV_0897&SUBSYS_14629D22&REV_1004\4&1164f526&0&0001, Disabled, None, default: F32LE, support: S16LE F32LE, 2, default: 48000, support: 48000 - 48000, 0 - 0

Enumerate database

Environment Variables

MOZ_CRASHREPORTER_DATA_DIRECTORY: C:\Users\Elliott\AppData\Roaming\Mozilla\Firefox\Crash Reports
MOZ_CRASHREPORTER_EVENTS_DIRECTORY: C:\Users\Elliott\AppData\Roaming\Mozilla\Firefox\Profiles\78uav2pv.default-release\crashes\events
MOZ_CRASHREPORTER_PING_DIRECTORY: C:\Users\Elliott\AppData\Roaming\Mozilla\Firefox\Pending Pings
MOZ_CRASHREPORTER_RESTART_ARG_0: C:\Program Files\Mozilla Firefox\firefox.exe
MOZ_CRASHREPORTER_STRINGS_OVERRIDE: C:\Program Files\Mozilla Firefox\browser\crashreporter-override.ini

Experimental Features

Cookies: SameSite=None requires secure attribute (network.cookie.sameSite.noneRequiresSecure): false
CSS: Masonry Layout (layout.css.grid-template-masonry-value.enabled): false
Developer Tools: Compatibility Panel (devtools.inspector.compatibility.enabled): true
Developer Tools: Service Worker debugging (devtools.debugger.features.windowless-service-workers): false
Media: JPEG XL (image.jxl.enabled): false
Address Bar: show results during IME composition (browser.urlbar.keepPanelOpenDuringImeComposition): false
Web API: WebGPU (dom.webgpu.enabled): false
WebRTC Global Mute Toggles (privacy.webrtc.globalMuteToggles): false

Remote Experiments

Important Modified Preferences

browser.contentblocking.category: strict
browser.search.region: CA
browser.sessionstore.upgradeBackup.latestBuildID: 20230824132758
browser.startup.homepage_override.buildID: 20230824132758
browser.startup.homepage_override.mstone: 117.0
browser.urlbar.placeholderName: DuckDuckGo
browser.urlbar.placeholderName.private: DuckDuckGo
browser.urlbar.quicksuggest.migrationVersion: 2
browser.urlbar.quicksuggest.scenario: history
doh-rollout.disable-heuristics: true
doh-rollout.doneFirstRun: true
doh-rollout.home-region: CA
doh-rollout.uri: https://private.canadianshield.cira.ca/dns-query
dom.forms.autocomplete.formautofill: true
dom.security.https_only_mode: true
dom.security.https_only_mode_ever_enabled: true
extensions.lastAppVersion: 117.0
idle.lastDailyNotification: 1693888080
media.gmp-gmpopenh264.abi: x86_64-msvc-x64
media.gmp-gmpopenh264.hashValue: b667086ed49579592d435df2b486fe30ba1b62ddd169f19e700cd079239747dd3e20058c285fa9c10a533e34f22b5198ed9b1f92ae560a3067f3e3fe
media.gmp-gmpopenh264.lastDownload: 1693887921
media.gmp-gmpopenh264.lastInstallStart: 1693887921
media.gmp-gmpopenh264.lastUpdate: 1693887921
media.gmp-gmpopenh264.version: 2.3.2
media.gmp-manager.buildID: 20230824132758
media.gmp-manager.lastCheck: 1693887921
media.gmp-widevinecdm.abi: x86_64-msvc-x64
media.gmp-widevinecdm.hashValue: b046dd1b26ec0b810ee441b7ad4dc135e3f1521a817b9f3db60a32976352e8f7e53920e1a77fc5b4130aac260d79deef7e823267b4414e9cc774d8bf
media.gmp-widevinecdm.lastDownload: 1693887922
media.gmp-widevinecdm.lastInstallStart: 1693887921
media.gmp-widevinecdm.lastUpdate: 1693887922
media.gmp-widevinecdm.version: 4.10.2557.0
media.gmp.storage.version.observed: 1
media.hardware-video-decoding.failed: false
media.peerconnection.enabled: false
media.videocontrols.picture-in-picture.video-toggle.first-seen-secs: 1693889107
network.dns.disablePrefetch: true
network.http.referer.disallowCrossSiteRelaxingDefault.top_navigation: true
network.http.speculative-parallel-limit: 0
network.predictor.enabled: false
network.prefetch-next: false
network.trr.mode: 3
network.trr.uri: https://mozilla.cloudflare-dns.com/dns-query
places.database.lastMaintenance: 1693888080
privacy.annotate_channels.strict_list.enabled: true
privacy.donottrackheader.enabled: true
privacy.fingerprintingProtection: true
privacy.partition.network_state.ocsp_cache: true
privacy.purge_trackers.date_in_cookie_database: 0
privacy.purge_trackers.last_purge: 1693888080695
privacy.query_stripping.enabled: true
privacy.query_stripping.enabled.pbmode: true
privacy.resistFingerprinting: true
privacy.sanitize.pending: [{"id":"newtab-container","itemsToClear":[],"options":{}}]
privacy.trackingprotection.emailtracking.enabled: true
privacy.trackingprotection.enabled: true
privacy.trackingprotection.socialtracking.enabled: true
services.sync.declinedEngines:
services.sync.engine.addresses.available: true
storage.vacuum.last.index: 0
storage.vacuum.last.places.sqlite: 1693888080
ui.osk.debug.keyboardDisplayReason: IKPOS: Touch screen not found.

Important Locked Preferences

fission.autostart.session: true
security.enterprise_roots.enabled: true

Places Database

Entity: sqlite_schema
Count: -
Size (KiB): 32
Size (%): 2.1
Efficiency (%): 23.3
Sequentiality (%): 100

Entity: moz_origins
Count: 48
Size (KiB): 32
Size (%): 2.1
Efficiency (%): 5.6
Sequentiality (%): 100

Entity: sqlite_autoindex_moz_origins_1
Count: -
Size (KiB): 32
Size (%): 2.1
Efficiency (%): 4.8
Sequentiality (%): 100

Entity: moz_places
Count: 308
Size (KiB): 160
Size (%): 10.4
Efficiency (%): 56.3
Sequentiality (%): 100

Entity: moz_places_url_hashindex
Count: -
Size (KiB): 32
Size (%): 2.1
Efficiency (%): 12.8
Sequentiality (%): 100

Entity: moz_places_hostindex
Count: -
Size (KiB): 32
Size (%): 2.1
Efficiency (%): 22.7
Sequentiality (%): 100

Entity: moz_places_visitcount
Count: -
Size (KiB): 32
Size (%): 2.1
Efficiency (%): 7.2
Sequentiality (%): 100

Entity: moz_places_frecencyindex
Count: -
Size (KiB): 32
Size (%): 2.1
Efficiency (%): 8.1
Sequentiality (%): 100

Entity: moz_places_lastvisitdateindex
Count: -
Size (KiB): 32
Size (%): 2.1
Efficiency (%): 14.6
Sequentiality (%): 100

Entity: moz_places_guid_uniqueindex
Count: -
Size (KiB): 32
Size (%): 2.1
Efficiency (%): 18.4
Sequentiality (%): 100

Entity: moz_places_originidindex
Count: -
Size (KiB): 32
Size (%): 2.1
Efficiency (%): 8.1
Sequentiality (%): 100

Entity: moz_places_altfrecencyindex
Count: -
Size (KiB): 32
Size (%): 2.1
Efficiency (%): 7.2
Sequentiality (%): 100

Entity: moz_historyvisits
Count: 339
Size (KiB): 32
Size (%): 2.1
Efficiency (%): 25.7
Sequentiality (%): 100

Entity: moz_historyvisits_placedateindex
Count: -
Size (KiB): 32
Size (%): 2.1
Efficiency (%): 18.9
Sequentiality (%): 100

Entity: moz_historyvisits_fromindex
Count: -
Size (KiB): 32
Size (%): 2.1
Efficiency (%): 9.3
Sequentiality (%): 100

Entity: moz_historyvisits_dateindex
Count: -
Size (KiB): 32
Size (%): 2.1
Efficiency (%): 16.2
Sequentiality (%): 100

Entity: moz_inputhistory
Count: 0
Size (KiB): 32
Size (%): 2.1
Efficiency (%): 0
Sequentiality (%): 100

Entity: sqlite_autoindex_moz_inputhistory_1
Count: -
Size (KiB): 32
Size (%): 2.1
Efficiency (%): 0
Sequentiality (%): 100

Entity: moz_bookmarks
Count: 12
Size (KiB): 32
Size (%): 2.1
Efficiency (%): 2.1
Sequentiality (%): 100

Entity: moz_bookmarks_deleted
Count: 0
Size (KiB): 32
Size (%): 2.1
Efficiency (%): 0
Sequentiality (%): 100

Entity: sqlite_autoindex_moz_bookmarks_deleted_1
Count: -
Size (KiB): 32
Size (%): 2.1
Efficiency (%): 0
Sequentiality (%): 100

Entity: moz_bookmarks_itemindex
Count: -
Size (KiB): 32
Size (%): 2.1
Efficiency (%): 0.3
Sequentiality (%): 100

Entity: moz_bookmarks_parentindex
Count: -
Size (KiB): 32
Size (%): 2.1
Efficiency (%): 0.3
Sequentiality (%): 100

Entity: moz_bookmarks_itemlastmodifiedindex
Count: -
Size (KiB): 32
Size (%): 2.1
Efficiency (%): 0.6
Sequentiality (%): 100

Entity: moz_bookmarks_dateaddedindex
Count: -
Size (KiB): 32
Size (%): 2.1
Efficiency (%): 0.6
Sequentiality (%): 100

Entity: moz_bookmarks_guid_uniqueindex
Count: -
Size (KiB): 32
Size (%): 2.1
Efficiency (%): 0.7
Sequentiality (%): 100

Entity: moz_keywords
Count: 0
Size (KiB): 32
Size (%): 2.1
Efficiency (%): 0
Sequentiality (%): 100

Entity: sqlite_autoindex_moz_keywords_1
Count: -
Size (KiB): 32
Size (%): 2.1
Efficiency (%): 0
Sequentiality (%): 100

Entity: sqlite_sequence
Count: -
Size (KiB): 32
Size (%): 2.1
Efficiency (%): 0
Sequentiality (%): 100

Entity: moz_keywords_placepostdata_uniqueindex
Count: -
Size (KiB): 32
Size (%): 2.1
Efficiency (%): 0
Sequentiality (%): 100

Entity: moz_anno_attributes
Count: 2
Size (KiB): 32
Size (%): 2.1
Efficiency (%): 0.2
Sequentiality (%): 100

Entity: sqlite_autoindex_moz_anno_attributes_1
Count: -
Size (KiB): 32
Size (%): 2.1
Efficiency (%): 0.2
Sequentiality (%): 100

Entity: moz_annos
Count: 4
Size (KiB): 32
Size (%): 2.1
Efficiency (%): 1.2
Sequentiality (%): 100

Entity: moz_annos_placeattributeindex
Count: -
Size (KiB): 32
Size (%): 2.1
Efficiency (%): 0.1
Sequentiality (%): 100

Entity: moz_items_annos
Count: 0
Size (KiB): 32
Size (%): 2.1
Efficiency (%): 0
Sequentiality (%): 100

Entity: moz_items_annos_itemattributeindex
Count: -
Size (KiB): 32
Size (%): 2.1
Efficiency (%): 0
Sequentiality (%): 100

Entity: moz_meta
Count: 3
Size (KiB): 32
Size (%): 2.1
Efficiency (%): 0.3
Sequentiality (%): 100

Entity: moz_places_metadata
Count: 0
Size (KiB): 32
Size (%): 2.1
Efficiency (%): 0
Sequentiality (%): 100

Entity: moz_places_metadata_placecreated_uniqueindex
Count: -
Size (KiB): 32
Size (%): 2.1
Efficiency (%): 0
Sequentiality (%): 100

Entity: moz_places_metadata_referrerindex
Count: -
Size (KiB): 32
Size (%): 2.1
Efficiency (%): 0
Sequentiality (%): 100

Entity: moz_places_metadata_search_queries
Count: 0
Size (KiB): 32
Size (%): 2.1
Efficiency (%): 0
Sequentiality (%): 100

Entity: sqlite_autoindex_moz_places_metadata_search_queries_1
Count: -
Size (KiB): 32
Size (%): 2.1
Efficiency (%): 0
Sequentiality (%): 100

Entity: moz_previews_tombstones
Count: 0
Size (KiB): 32
Size (%): 2.1
Efficiency (%): 0
Sequentiality (%): 100

Entity: sqlite_stat1
Count: -
Size (KiB): 32
Size (%): 2.1
Efficiency (%): 2.5
Sequentiality (%): 100

Accessibility

Activated: false
Prevent Accessibility: 0
Accessibility Instantiator:

Library Versions

NSPR
Expected minimum version: 4.35
Version in use: 4.35

NSS
Expected minimum version: 3.92
Version in use: 3.92

NSSSMIME
Expected minimum version: 3.92
Version in use: 3.92

NSSSSL
Expected minimum version: 3.92
Version in use: 3.92

NSSUTIL
Expected minimum version: 3.92
Version in use: 3.92

Sandbox

Content Process Sandbox Level: 6
Effective Content Process Sandbox Level: 6
Win32k Lockdown State for Content Process: Win32k Lockdown enabled -- default value is true
GPU Process Sandbox Level: 1

Startup Cache

Disk Cache Path: C:\Users\Elliott\AppData\Local\Mozilla\Firefox\Profiles\78uav2pv.default-release\startupCache\startupCache.8.little
Ignore Disk Cache: false
Found Disk Cache on Init: true
Wrote to Disk Cache: false

Internationalization & Localization

Application Settings
Requested Locales: ["en-CA"]
Available Locales: ["en-CA","en-US"]
App Locales: ["en-CA","en-US"]
Regional Preferences: ["en-US"]
Default Locale: "en-CA"
Operating System
System Locales: ["en-US"]
Regional Preferences: ["en-US"]

Remote Debugging (Chromium Protocol)

Accepting Connections: false
URL:

Printing

Modified print settings

Comment 4

[elliott.gfjdr]

It still happens with a new profile.
I tried the nightly and it still does it.
I tried the troubleshoot mode and it still happens.
I tried reinstalling after deleting all the files associated with firefox. Inlcuding the local AppData folder and registry keys. Still happens

Comment 5

[BugBot [:suhaib / :marco/ :calixte]]

The severity field is not set for this bug.
:dao, could you have a look please?

For more information, please visit BugBot documentation.

Comment 6

[Artur Iunusov]

I still can't reproduce it.
It's possible that antivirus or other software is affecting Firefox.

Could you, please (if possible), run the profiler on Nightly and collect a profile when the new tab freezes?
https://profiler.firefox.com/

This will help us to investigate the problem

Comment 7

[BugBot [:suhaib / :marco/ :calixte]]

A needinfo is requested from the reporter, however, the reporter is inactive on Bugzilla. Given that the bug is still UNCONFIRMED, closing the bug as incomplete.

For more information, please visit BugBot documentation.