The headers of the emails in the Inbox are updated very slowly
Categories
(Thunderbird :: Mail Window Front End, defect)
Tracking
(Not tracked)
People
(Reporter: o.vyazemskiy, Unassigned)
Details
(Keywords: perf)
User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/114.0.0.0 YaBrowser/23.7.4.971 Yowser/2.5 Safari/537.36
Steps to reproduce:
Thunderbird 115.2.0 20230828145448
User Agent Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:115.0) Gecko/20100101 Thunderbird/115.2.0
OS Windows_NT 10.0 19045
You need to connect 13 accounts to one mail server. Window separation is a classic. I have it that way.
Actual results:
I have 13 accounts on one mail server.
When I view the mail in the account, except for the first one, the headers of the emails in the Inbox are updated very slowly, 20-30 seconds. Or shows the title of the previous email.
Expected results:
The TB should show the contents of the email and the header from that email.
TB should not show me the title of the previous email.
TB should not wait long when displaying the email header.
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Comment 1•2 years ago
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Does the mail have many attachments?
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Updated•2 years ago
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(In reply to Wayne Mery (:wsmwk) from comment #1)
Does the mail have many attachments?
Unfortunately, the number of attachments does not affect the problem. Some emails didn't have attachments, some did.
In general, I solved the problem by deleting 3 of my accounts. Now TB shows the header almost without delay, fast.
Inconvenient of course, but better than it was.
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Comment 3•2 years ago
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(In reply to Oleg from comment #2)
(In reply to Wayne Mery (:wsmwk) from comment #1)
Does the mail have many attachments?
Unfortunately, the number of attachments does not affect the problem. Some emails didn't have attachments, some did.
In general, I solved the problem by deleting 3 of my accounts. Now TB shows the header almost without delay, fast.
Inconvenient of course, but better than it was.
That's strange. What happens if you add those accounts back? What type of accounts are they.
The current key bug for this type of performance issue is bug 1851871 which should be fixed next week in 115.3.0.
(In reply to Wayne Mery (:wsmwk) from comment #3)
(In reply to Oleg from comment #2)
(In reply to Wayne Mery (:wsmwk) from comment #1)
Does the mail have many attachments?
Unfortunately, the number of attachments does not affect the problem. Some emails didn't have attachments, some did.
In general, I solved the problem by deleting 3 of my accounts. Now TB shows the header almost without delay, fast.
Inconvenient of course, but better than it was.That's strange. What happens if you add those accounts back? What type of accounts are they.
The current key bug for this type of performance issue is bug 1851871 which should be fixed next week in 115.3.0.
The types of all accounts are IMAP.
Now I have updated TB to version 115.3.1. Added 3 accounts. I checked how the email headers are displayed. Everything is good and fast.
You can close the discussion.
Description
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